2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

-Canister Purge Valve malfunctioning. Vehicle is available for inspection upon request. -This is a potential safety risk, makes and models within the same year are showing recall. When checking the specific VIN, does not appear to be covered under current recall. -Failure Code P1450 -No -Check Engine Light

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while the transmission was in second gear. There was no warning light illuminated. The vehicle was taken to a transmission shop, where it was diagnosed with transmission clutch shudder. The mechanic replaced the transmission clutch assembly; however, the failure recurred. The vehicle was taken to the dealer on two occasions, and the transmission clutch assembly was replaced twice; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 63,478.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and shuddered while accelerating and shifting gear. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch had previously been replaced but had failed again. The transmission clutch was replaced. The vehicle was returned to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was taken to a transmission shop where it was diagnosed that the transmission clutch and actuators had failed. The vehicle had not been repaired. The contact learned of a Customer Satisfaction Program, NHTSA ID Number: 10072057 (Power Train). The contact called the dealer and was informed that the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included and that the clutch was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 58,000.

I purchased a ford focus 2014 in 2018 and was told everything was OK with my car. Fast forward to 2024, my transmission is now slipping and making noise & shuddering when I drive. Ford refuses to fix my car because the extended warranty to fix the faulty transmission of the ford focus expired. I am now responsible to pay $4,000 if I want to replace it. I was not told that the car had any recalls when I purchased it. I don’t believe that I should be held responsible to fix it when the dual clutch transmission was a known problem with 2011-2017 ford focuses before I bought it. Please HELP to fix my issue. I feel as if I was scammed and no one can help me.

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH and pulling up to the fuel pump at a gas station, the steering wheel was turned to the right, and the contact could not release the key from the ignition. The contact turned off the vehicle and waited a while before restarting the vehicle. The contact attempted to turn the vehicle and noticed that the vehicle had lost power steering functionality. There were no warning lights illuminated. The contact checked the diagnostic app for the vehicle and noticed it had stated that the power steering assist had failed. The dealer was contacted, and it was confirmed that the VIN was included in NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 20V331000 (Latches/Locks/Linkages) but not in any recall regarding the power steering. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a steering recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 145,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

The contact owns a 2014 Ford Focus. The contact stated that while accelerating at various speeds, or while the vehicle was idling, the vehicle was jerking and hesitating before the vehicle accelerated. The message to service the transmission was displayed on the instrument panel. The contact had received notification of Customer Satisfaction Program: 14M02. The vehicle had been taken to the dealer where the repair was completed on July 31st, 2024. After receiving the repair, the failure reoccurred and became more persistent and pronounced. The transmission failure, Hill Ascend Assist, and check engine warning lights were illuminated. The dealer was contacted but the vehicle had not been taken back to the dealer. The vehicle was taken to an independent mechanic where it was diagnosed that the input shaft had failed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,000.

I have a recall on the transmission control module which is out on my vehicle. I got the letter about the recall then mine went out. Thornhill Ford in chapmanville WV does not want to replace this part they are trying to say it's not defective and I know it is code test says exactly that. Even if it isn't they have to replace one time free of charge. They refuse to replace and want to charge me 400$ please help with getting the part fixed on my car. I need my vehicle for work and childcare

The contact owns a 2014 Ford Focus. The contact stated while the vehicle was parked, the "Steering Assist Fault" message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack needed to be replaced. The independent mechanic also made the contact aware of NHTSA Campaign Number: 14V514000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,520.