2013 FORD FOCUS Complaints
View complaints related to 2013 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,120 complaints submitted for the 2013 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD FOCUS- Lilburn, GA
The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the fuel gauge indicated that there was fuel in the tank. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was contacted and stated that the VIN was not included in the recall. No further assistance was performed. The manufacturer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Mt. Pleasant , MI
Tire lost pressure impossible to get lug nuts off . Tire dealer said all lugs nuts were defective and needed to be replaced. Couldn’t be done middle of road very dangerous 12/12 2022
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Winchester, KY
The contact owns a 2013 Ford Focus. The contact stated the vehicle stalled after the initial start-up, causing the contact to release and then depress the accelerator pedal for the transmission to properly select the desired gear while accelerating. Additionally, while accelerating uphill, the vehicle was jerking until driving on a flat surface. The contact had taken the vehicle to the dealer and the clutch assembly was replaced. The failure reoccurred and the contact returned the vehicle to the dealer where the transmission and clutch were replaced; however, the failure recurred, and the vehicle was taken back to the same dealer. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Arlington, TX
Loss of power when engaged, transmission slips to lower gear causing u to slow down and will not engage back in to drive then jerks when gas is applied. I have eluded several accidents and cause others to swerve to miss me. Check engine light is on. When taken in to dealer they have changed the TCM 3 or 4 times but is still doing the same thing.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Madera, CA
The contact owns a 2013 Ford Focus. The contact stated while driving 15-20 MPH with his daughter in the front passenger's side seat, the front passenger's side door opened inadvertently. There was no warning light illuminated. The contact veered to the side of the road and closed the door; however, the door failed to close securely. The contact stated that the door unintendedly opened for a second time. The vehicle was taken to a dealer who informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) due to the vehicle having a Salvage Title. Additionally, the dealer failed to honor the recall repair of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). However, the contact stated that the vehicle still had the original parts impacted by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD FOCUS- Dayton , OH
Transmission car will not shift gears stuck in 1st gear .. pulling code . P.O.7A5.(1/3) stored. Hood latch keeps saying open. Alarm keeps going off. Driver assist doesn't work.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Irmo, SC
The contact owns a 2013 Ford Focus. The contact stated that the driver's side door failed to close and remained ajar because the door would not latch securely. The contact used a rope to keep the door closed while driving. The vehicle was taken to an independent mechanic where the door lock assembly was replaced; however, the failure reoccurred three and half weeks later with the rear driver's side door latch. The contact related the failure to NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages). The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 77,671.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Lancaster, PA
The contact owns a 2013 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the transmission failure message was displayed. The contact's husband pulled over, and the vehicle was towed to the dealer, where it was diagnosed that the clutch needed to be replaced. The dealer replaced the clutch. The manufacturer was made aware of the failure and informed the contact that there was no Customer Satisfaction Program associated with the VIN. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Houston, TX
The power steering randomly fails (it was raining each time) making it difficult to control the car. It lasts from 2-15 seconds.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Arlington, VA
Car Mileage is 67K. Noticed the car is shuddering and little jerk upon moving the car, upon calling the ford customer service, was being told there is a recall for transmission control module, went to a service center and was been told it needs a full transmission replacement and there was no control module affected. I have noticed in the forums that it is common problem across all Ford Focus and causes shuddering. This has caused me a concern given the mileage is less than 68K and the transmission has gone bad incurring huge budget for repairs. There are no warning lamps or any other symptoms.
Source: NHTSA WEB SITE