2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the vehicle started shuddering with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced; however, the vehicle needed to be taken to an authorized dealer. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced and that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The contact advised to contact the NHTSA hotline to file a complaint. The failure mileage was 40,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at 35 MPH, the vehicle shifted into neutral unintendedly and the vehicle lost motive power and stalled. The contact was able to veer to the side of the road. The contact stated that she was able to restart the vehicle after waiting for 5 minutes. There was no warning light illuminated. The contact was able to drive to her residence. The contact stated that the failure reoccurred while driving. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced. The contact stated that the part was replaced a month and half later as it was on back order; however, the failure reoccurred while driving a year later. The vehicle was towed to the dealer where it was diagnosed that transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 80,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 10 MPH, the vehicle started jerking with an abnormal noise coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle warranty was expired. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 152,000.

While accelerating from a stop or low speed the engine revs and does not shift gears. Impossible to increase speed above about 30 mph. After taking my foot off the gas pedal and trying, again it sometimes works fine for awhile. Intermittent, but dangerous, since I never know when pressing the gas pedal will make the car move forward or just rev the engine with no effect.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH and at various speeds, the vehicle started to shudder and vibrate. The contact stated that she pulled off the road and turned off and restarted the vehicle which seemed to reset the transmission. The contact stated that the check engine light was illuminated. The contact had taken the vehicle to a local dealer several times and the vehicle was diagnosed, and the clutch assembly was replaced twice, and the transmission control module was first reprogrammed and then replaced. The vehicle been repaired; however, the transmission failure persisted. The vehicle was not recently repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2013 Ford Focus. The contact stated that while his wife was driving approximately 10 MPH, the power steering became inoperable. The message to pull over safely was displayed. The red critical warning indicator light was illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the power steering control module (PSCM) needed to be replaced but the parts were back ordered. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the dealer. The failure mileage was approximately 92,000.

The contact owns a 2013 Ford Focus. The contact stated that after shifting into drive, the vehicle started to jerk abnormally. The contact stated that after accelerating to 40 MPH, the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty only covered the transmission, not the clutch. The failure mileage was 15.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undetermined speed, the vehicle would shudder while shifting gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the transmission module had caused the failure. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the NHTSA Hotline. The approximate failure mileage was 46,000. The consumer stated repairs for the vehicle would cost $3,000 and requesting either reimbursement or included in the recall.

The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to coast the vehicle off the road. The engine fault service light illuminated. The contact stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (PCM) software needed to be updated, and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the NHTSA was responsible for including VIN in recalls and advised to call the NHTSA Hotline. The failure mileage was approximately 130,000.

The vehicle sputters and shakes when pulling out. I try not to pull out if someone is coming because I am not sure if the car will stale out or not. The vehicle shuts off sometimes. It has been overheating a lot lately.