2013 FORD FOCUS Complaints

Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet

The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.

During recent freezing weather, upon starting the car and attempting to turn, I realized that the steering wheel was frozen solid. While researching what could have happened, the war warmed up enough to melt the water in the electric power assisted steering motor, allowing the vehicle to turn. Now, the EPAS is seized up completely. If I had been driving when it locked up completely, it could have proved fatal. The problem has not been reproduced, as it just happened in the last couple of weeks. I never got any check engine light pertaining to this issue. OBDII showed not errors for the EPAS.

The contact owns a 2013 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and would like to be removed from the recall distribution list. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Our 2013 ford focus has had the shudder clutch replaced 3 times in 4 years. We paid $2500 for them to replace the clutch, forks, and adjust the tcm module. Within a year it went again. They replaced under our warranty from the first fix. Then a year later, it went again, warranty was out but ford sent a letter to replace for free. They did.. and now it’s broke again. It shudders and jerks so bad. My college daughter takes it to and from school and relies on it. I don’t understand how Ford gets away with this as it is an ongoing issue with this year make and model vehicle. It’s dangerous, will stall… and jerk. They charge to fix and all it is a bandaid for an ongoing inevitable failure again. On top of that all the electrical to the radio, speakers and such went as well. The vehicle has less than 98k miles on it. It is well taken care of. This transmission issue is Fords negligence. It’s dangerous, deadly; and I cannot believe they continue to charge for an issue they know about.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the RPM decreased, and the vehicle turned off independently. While attempting to restart the vehicle, the vehicle failed to respond. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel line and fuel system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,391.

The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.

erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare

While driving, the electric power steering went out. I purchased this vehicle on Aug 15 2025 and the Carfax report did not have any information pertaining to an issue with EPAS. To have this repaired will cost me over $3k which I was not prepared for. Being that other Ford vehicles have this EPAS recall, shouldn't a recall be made on the 2013 Ford Focus as well.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission after finding metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 105,000.