2014 FORD FOCUS Complaints

Ford Camelback Lincoln refused to replace my leaking fuel tank and would only complete the software updates for the CPV. The fuel tank is leaking due to a deformed seal on the filler neck. Ford Corporate advised me to drive to another dealership location for a second opinion. They advised me to drive a vehicle actively leaking fuel instead of assisting me to have the dealership replace the fuel tank.

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start as needed. The contact used an OBD scanner to retrieve DTC: P06B8. The vehicle was diagnosed by an independent mechanic, who determined that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

I started smelling gasoline coming from the rear outside part of the car. I took the car to the local Ford dealership and they found a canister purge valve stuck open. They fixed it and I paid $414. A few days later and still smelling gasoline, I took it to tire place so they can lift it up to check the bottom where the fuel tank is located and the immediately saw fuel/gasoline leaking from the tank. I took it back to the Ford dealership and complained how they missed it the first time. They checked it and told me the fuel tank was completely ruined from excessive vacuum effect of the previous canister purge valve issue and that I needed a new fuel tank. They put in a new fuel tank and I told them this issue had a recall on the same make and model of car in 2018 and from that recall, this issue had been fixed then but it just happened again. I paid $2,088 for the new fuel tank and power train control module reset. So the total I have paid to fix this issue over $2,500 and about two days later, Ford motor company issued a new recall 26S40 for this specific issue on this specific 2012-2018 make and model car. So I hope my car will be added and searchable for the recall on both Ford’s and government’s websites when they initiate it on July 6, 2026. I have all the repair receipts and will file for a refund as soon as I receive the recall letter. Thank you.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear, causing the transmission to slip, and the vehicle shuddered heavily while accelerating forward. Additionally, the contact stated that the backup camera failed to function since the vehicle was purchased in 2022. The vehicle possessed a long history of identical transmission failures. The vehicle was taken to a dealer on several occasions for transmission failures. The vehicle was first taken to the dealer at 56,838 miles, where an electrical failure covered under Customer Satisfaction Program: 14M02 was addressed, and the dealer replaced the TCM assembly, performed adaptive learning, and installed a replacement clutch assembly. The vehicle was taken to the dealer for a second time at 69,000 miles, where the dealer replaced the clutch assembly due to the recurring failure. The vehicle was taken to the dealer for a third time at 90,000 miles, where it was determined that the clutch assembly had failed once more and required a third replacement. The dealer was notified of the current failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

I have a 2014 Focus. I wasn’t aware that there was an issue with the Focus make for the years 2011-2016. There’s a PO9OC and loss of reverse issue. It’s a transmission. The car isn’t safe to drive. My car is at 52,496. It sounds like this was a known issue by Ford and I was not made aware of a Power-shift history.

My 2014 Ford Focus with a DPS6 dual-clutch transmission began experiencing severe shuddering and harsh shifting. A Ford dealership confirmed the concern and diagnosed DTC P07A3 — Transmission Friction Element A Stuck On — using Ford's prescribed pinpoint test. Recommended repair exceeds $4,000. Vehicle is available for inspection. This is a recurring failure on this specific vehicle. Ford's own warranty history documents six prior DPS6 repairs between 2016 and 2023, including two full clutch replacements, three TCM/PCM reprogramming sessions, and a full TCM replacement under program 14M02 — all at Ford dealerships. The current failure occurs just 35,000 miles after Ford's most recent transmission repair. Prior repair orders document dangerous safety events including sudden loss of drive while in motion, no-start conditions, and complete loss of throttle control on the highway — consistent with the known DPS6 failure pattern. Ford issued six Customer Satisfaction Programs covering this transmission over eleven years — 14M01, 14M02, 15B22, 19N07, 19N08, and 14M02 Supplement 7 — acknowledging a persistent design defect. Despite this documented repeat failure history on this specific vehicle, Ford has denied goodwill assistance. I am requesting NHTSA investigate Ford's continued denial of repair assistance on vehicles with documented repeat DPS6 failures and the ongoing safety implications of this transmission's known design defects.

I was driving down the road when the car dinged and a yellow light came on the bottom of the dash and it said steering loss please pull over for safety reasons so I pulled over shut the car off waited a couple minutes and then turned the car back on and the light turned red and I had no power steering at all.

The Transmission Controm Module (TCM) has gone bad on my car. Ford has recalled other cars of the same Make, Model and Year, but they refuse to repair the same problem on mine, because my VIN was not included in the initial recall

I am submitting this complaint regarding ongoing transmission and Transmission Control Module (TCM) issues with my 2014 Ford Focus. In October 2022, the transmission was replaced, yet I continue to experience serious transmission-related failures. Most recently, the vehicle would only start in neutral and would not reliably shift into drive or reverse. These recurring issues have made the vehicle unreliable and unsafe. I have contacted Ford Customer Service three separate times seeking assistance and a permanent resolution. Despite these efforts, I have not been provided with a fix that addresses the root cause of the problem. Ford has long been aware of widespread TCM issues affecting certain Ford Focus models, making the continued failure of this vehicle especially concerning. My greatest concern is safety. During a recent incident, the vehicle unexpectedly slammed into gear with significant force while my son and I were inside. The sudden engagement nearly caused me to lose control of the vehicle and almost sent us into a ditch. Had road conditions or traffic been different, the outcome could have been much worse. I have dash camera footage documenting the incident and am willing to provide it upon request. A vehicle that has already undergone a transmission replacement should not continue experiencing severe transmission-related failures, particularly failures that create a risk of loss of vehicle control. This ongoing issue places not only my family at risk but also other motorists sharing the road. I respectfully request a thorough investigation into the recurring transmission and TCM failures affecting my vehicle, including a review of the October 2022 transmission replacement and Ford's response to these repeated issues. I also request that Ford provide a permanent solution and appropriate assistance given the history of repairs and the known defects associated with this model. I have made every effort to work with Ford and they could care less.

hello my name is [XXX] and I bought this 2014 Ford focus from a private dealer without being told what was wrong with the car for 4100 dollars and since I have had it it's been giving me problems it has a salvaged title.also it sounds like the inside of the hood is gurgling water ,sometimes it won't go in to reverse,it has a hard start the tcm module needs to be replaced and I guess it has something to do with the check engine light going off and turning back on every other day something about the clutch keeps popping up.i looked it up the first time and it said that it was a recall now it doesn't show any recalls anymore can you please help me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)