2012 FORD FOCUS Complaints

View complaints related to 2012 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,670 complaints submitted for the 2012 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD FOCUS
    - Beach Park, IL

    The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle started jerking. Additionally, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Saint Charles, MO

    While stopped and preparing to turn left at yield light, my check engine light suddenly came on followed by several alerts and dings. Not understanding what was occurring in that exact moment, I had an opportunity to safely make the left turn, and intended to address the issue once off the main road. Within moments of releasing the brake my car began violently revving and jolted forward into the intersection, in response I quickly threw on my hazard lights while trying to maintain control of the situation. Following this moment, my car suddenly had zero acceleration or vehicle control- just loud revving and bells and whistles. This left me briefly stranded in the middle of the intersection with oncoming traffic approaching quickly. I threw the car into park, and then back into drive- it never stopped revving, but it finally gave me enough control to lurch the vehicle out of intersection and barely into the entrance of a subdivision. It was utterly terrifying, and as result caused me to have a massive panic attack. Mind you, This car is barely over 100k in miles, and I just purchased it last summer from a used car dealership- so I took to the internet to search the issue while waiting for AAA to arrive. To my unknowing amazement, this car was slated with 2 major safety recalls- one being related to the transmission. I do not understand how this vehicle was allowed to be sold to me with such issues, or without disclosure about the possible recalls. With that aside, I was utterly distraught when my research concluded that Ford KNEW about these issues before they hit the market- they’re also allowed to keep them on the road with sorry assed “band-aid” repairs for the faulty equipment- still knowing full and well that this issue is Guaranteed to happen again! So now, I knowingly have to continue payments on a death trap- that I currently cannot drive. I am losing income I couldn’t afford to lose, and I’m terrified of my car. This is not ok…I’m not ok.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Milwaukee, WI

    The contact owns a 2012 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 13V523000 (Power Train) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering with the check engine warning light illuminated. The dealer and Gordie Boucher Ford of Thiensville (121 N Main St, Thiensville, WI 53092) were made aware of the failure but informed the contact that the vehicle was not covered under warranty, and she was responsible to pay out of pocket for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,490.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Cary, IL

    The contact owns a 2012 Ford Focus. The contact stated that while driving from a stationary position, the vehicle shuddered while accelerating and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the powertrain engagement clutch was faulty. The vehicle was not yet repaired. The contact stated that the vehicle was previously repaired for the vehicle. The contact stated that the dry clutch packs were previously replaced. The manufacturer was notified of the failure. The failure mileage was 54,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Grain valley, MO

    The fuel valve inside the car is stuck open causing the car to stall I saw recalls for other Ford Focus around the same time as my car with same year and same problem 19s22/18s32 I just don’t get how my car didt make recall list but the ones before and after from the same plant did and I’m still having that problem.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Cummaquid, MA

    The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse(R). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the TCM needed to be replaced. Additionally, the dealer retrieved diagnostic trouble codes: P087A-00 (Clutch Position Sensor) and P287A-00 (Stuck Clutch). The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Westland, MI

    The contact owns a 2012 Ford Focus. The contact stated that while attempting to reverse, the vehicle failed to respond. The contact stated that the vehicle hesitated while shifting gear. While driving at an undisclosed speed, there was a clinking sound detected. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the TCM module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The failure mileage was approximately 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Homer , AK

    The horn has never worked for me since I had the car. I’ve had so many close calls where people almost backed into me and there is nothing I can do but pray! And also the stereo system I’ve had to go in and disconnect due to the fact that I’d come outside with my car off haven’t even started it that day yet the speakers would be blaring a horrible cracking and popping sounds also happens randomly while driving it’s very scary

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - Marina, CA

    The contact owns a 2012 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the "Transmission Malfunction, Service Now" warning light illuminated. The contact stated that he reset the transmission control module; however, the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - Haw River, NC

    The contact owns a 2012 Ford Focus. The contact stated while driving 75-80 MPH and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. The contact then decelerated, and the vehicle began to stall. The contact veered to the side of the road, where the vehicle completely stalled. The contact then parked the vehicle. The contact was able to restart the vehicle, however, the vehicle stalled while attempting to drive. The vehicle was towed to an independent mechanic, where the failure could not be duplicated. The contact was able to drive to her residence. The local dealer and an unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE