2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated that while driving at low speeds, the transmission failed to shift as designed. The contact stated that whenever the vehicle was shifted into gear, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer for routine maintenance but was diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.

I purchased a 2013 Ford Focus in the spring of 2020. I have taken my car to the dealership three times (it's about to be a fourth time) for the same Transmission Control Module issue. They keep replacing the part because it is recalled, and each time the new module stops working after roughly 5,000 miles. Today is the fourth time it has malfunctioned. The car shudders and jumps when I downshift at stoplights, and it will not shift to fourth gear to drive at acceptable speeds on the highway to my job. The car never shifts well, but this is dangerous.

I have a 2013 Ford Focus Titanium with 92k miles and have been experiencing problems with my electric steering rack. It’s making noises when turning the steering wheel. I have not had it replaced yet as I fill this something that should recalled and covered through Ford. It has not locked on me yet but this is something that should be recalled and fixed as I’m hearing multiple ford owners are experiencing the same issue.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The VIN was unavailable.

Car acted like the battery was dead, then when the car started the Check Engine Light engaged. The car did not have to be jumped. Put the car in Drive and accelerated. The Transmission changed gears rather rough. After a couple miles the car, although in reverse or drive had, zero acceleration power. Seemed as though I was in Park or Neutral. The 3rd day with this issue, I was prompted that the Transmission was overheating. Please note that the car had been started and in park for 5 minutes. Took the vehicle to the auto shop and found the TCM failed at 54 thousand miles. Before this issue there was not any sign of issues. Looked at my maintenance records and found the TCM had been reprogrammed by an Official Authorized Ford Dealership.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 MPH, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 33,000.

Horn stopped working three times. Was replaced by a certified mechanic both times and once again horn stopped working. Horn is getting wet because of its placement from what the mechanic he also said it’s a safety issue that does needs to recall

Like me and countless others, the transmission shutters at low speed causing a safety issue, apparently people have been having this issue even out the door when their cars had 100 miles on them, I just got mine and it has this issue, I'm gonna go see how much it is to get fixed but I'd like it if I didnt have to pay since so many others are also having this issue

The contact owns a 2013 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure continued and the dual clutch was replaced several times. The manufacturer was contacted and but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 75,000.

There is a shudder in the transmission when accelerating, upshifting and occasionally downshifting as well. It has not posed any safety risk yet. My car has not (to my knowledge) been inspected by a dealership, service center, insurance representative, etc. but there have been previous recalls for this issue. Since buying it last autumn there has been a small, almost unnoticeable shudder, but it has quickly gotten worse.