2015 FORD FOCUS Complaints

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

In August 2023 Focus would not accelerate smoothly while in traffic. Check engine light turned on. Vehicle would not go into reverse. Diagnostic scan negative with personal scanner. Took to transmission shop. Actuators replaced per diagnostic check $880. TCM ok. Slipping on acceleration continued with RPM to between 5-6 on acceleration. Took vehicle back to shop and actuators resynched with TCM. I received Ford Recall for defective TCM module dated September 2023. Ford evaluated by local Ford repair shop. Diagnostics performed. Recommendation was to replace clutch assembly $4100. Was charged $200 for diagnostics. Ford diagnostic report states: Description-U0073 Control module communication bus A off Failure type-88 Bus off Status-28 (Not current DTC) *Fault previously detected, not currently present* My concern with this info is if the fault was detected there is still fault! Am concerned that the faulty TCM and actuators caused issues with the clutch assembly and do not feel safe operating my 8 year old Ford due to skipping while accelerating in traffic. Vehicle one owner with 70,000 miles. No accidents and am young senior driver-age [XXX] . I can forward repair shop documentation. Thank you for your review and look forward to your recommendation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I just bought this car 2 months ago after saving for a whole year. I’ve been having problems week into the purchase due to the transmission. My car has been overheating with the transmission (almost every 4 miles), going on limp mode (when pressing the gas), jerking (while driving), not reversing and not starting right away. Im trying my hardest to get on my feet after a being in a domestic abuse relationship that affected my and my daughters life. I just want to get my baby back and fourth from school. So I BEG you to approve the transmission recall for Ford Focus. PLEASE!!!

The contact owns a 2015 Ford Focus. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed, the RPM increased to high however, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the vehicle had signs of transmission issues. The contact was informed that the transmission was slipping, and that the clutch needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 72,000. The VIN was not available.

 The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. Additionally, the check engine warning light was illuminated intermittently. The contact also stated that the transmission failed to shift into reverse(R) several times. The vehicle was taken to the dealer, who informed the contact about an unknown warranty coverage on the PCM; however, the dealer informed the contact that while inspecting the vehicle, it became noticeable that the clutch was damaged due to the faulty PCM. The dealer stated that the contact had to pay for the clutch repair out of pocket. The vehicle was not repaired. The dealer related the failure to Technical Service Bulletin Number: 14N02 (Extended Warranty Coverage for PCM). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 44,000.

The contact owns a 2015 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 181V169000 (Power Train). The contact stated that the vehicle was taken to the dealer where the recall repair was completed; however, while driving at an undisclosed speed, the vehicle started jerking. No warning light was illuminated. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the clutch had failed, and the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised not to take the vehicle back to the same dealer. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 14,500.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled and remained in the same gear. The vehicle also shuddered independently. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the first-gear clutch was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 61,000.

Clutch shudder has been an issue with my car since I bought it but I was told that it was going to "adjust" itself after I drove it for awhile. Over the past few years I've seen my RPM randomly jump up and the clutch shudder issues have worsened over the years. Ford knew about this defect in the 2015 Ford Focus and was even part of a class action lawsuit. But I was never notified about the Customer Satisfaction Program that extended the warranty for repairs of the specific problems. Not even the dealership ever provided me with information on recalls or customer satisfaction programs that applied to me. I can't afford to get it fixed now that I am a year late and am stuck driving unsafely because Ford refuses to grant an exception for the repairs. They continue to sell the same makes and models that were part of this lawsuit and don't seem to care about the customer's safety long term

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and attempting to accelerate from a stationary position, the vehicle hesitated, rumbled, and the transmission was slipping. The vehicle was taken to the local dealer who determined that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.