2018 FORD FOCUS Complaints

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to the residence and parked. The manufacturer was not made aware of the issue. The failure mileage was approximately 43,000.

The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle failed to increase in speed while the accelerator pedal was depressed. No warning light had illuminated. The vehicle was taken to a local dealer for diagnoses but the failure could not be replicated. The vehicle was not repaired. The vehicle was taken back to the same local dealer on another occasion where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact called on behalf of her son who owns a 2018 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally and lost motive power. The vehicle was taken to the dealer where it was diagnosed with dual transmission clutch failure and the two actuators failure. The contact was informed that the dual transmission clutch and the actuators needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,248.

I had my car looked at by a mechanic because I was losing coolant! This has been going on for a few months. The mechanic found that the coolant was leaking from a water outlet on the passenger side in front of the motor! We took the car to a dealership to try to get the part. The parts agent could only find a water outlet for the thermostat in the drivers side? The part has lower radiator hose, Overflow reservoir, and a coolant line leading to the thermostat outlet on the drivers side of the vehicle? The outlet has 3 mounting studs with 10 millimeter nuts. that part is not listed in any parts stores? It leaks down to the minimum on the reservoir daily to a point that I have to put antifreeze in it everyday just to not have my motor become overheated?

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine and low oil warning lights illuminated. The vehicle was towed to the contact’s son's residence. The vehicle was not repaired. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,444.

With out warning my car lost power and went from 65 mph to 40 in an instant, I was able to avoid hitting the side wall of the freeway and with Gods help avoided hitting any other vehicles. The oil light came on then the engine light soon after, I was able to take the first exit off the freeway and pulled over in a gas station parking lot. Tow truck took it to the dealership, this car has a recall and the recall description matches exactly what happed. The dealership told me it will take them 6-8 weeks before they can even diagnosis the car for that recall. I am stuck without a car, and I am lucky no one was injured. People with this type of Ford ecoboost need to be made aware they are driving a vehicle at any moment can have total engine failure putting lives in danger. When I received the original recall letter, I called Five Star Ford in April to set the appointment, and they told me they are not taking those recall repairs right now and to call back at another time. I called back in May and was told they are still not taking repairs for that recall, to call back 3rd quarter of 2024. You can see that Ford has put lives in danger if others who called for the repaired was turned away as well.