2013 FORD FOCUS Complaints

My Transmission Control Module went out on my 2013 Ford Focus SE and is supposed to be covered by the Transmission Control Module Extended Warranty Coverage provided by Ford but the part has not been delivered and Ford has not fixed the issue and is causing more damage to my vehicle and it’s capability to safely transport me anywhere.

The contact owns a 2013 Ford Focus. The contact stated while driving 45 MPH, the vehicle accelerated independently and shifted out of gear independently. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be updated. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

The contact owns a 2013 Ford Focus. The contact stated while stopped, the vehicle lost motive power; however, the windshield wipers were still activated. The contact replaced the battery and the vehicle restarted, but the vehicle would not accelerate as needed. The vehicle was towed. The contact stated that the failure was similar to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The dealer diagnosed the vehicle in past under the recall and stated that the vehicle was not affected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,000.

I was driving 65mph on CA highway 880 in the left carpool lane. Suddenly my transmission slipped and my car ended up in neutral. I was forced to park in whatever space there was between the concrete barrier and the carpool lane. After the car stopped, the transmission would not re-engage for another 3 minutes or so. After that it re-engaged and I was able to drive back home. My understanding this is one of the issues that can be expected with a Ford DPS6 transmission. COMPLETELY UNSAFE. I had two young children in the car.

Ford extended the warranty for the Transmission Control Module to 150,000 miles. Mine has failed at 160,000 miles but there is possibility for extension through Ford, they stated that this mileage is set by NHTSA. I don't mind repair cost, but to add insult the part is not available for 2 months as stated by the service department at the dealership. With current market situation, the mileage should be extended. This failure makes the car unsafe to drive, Ford should extend the warranty mileage further, especially in the current market of vehicle availability. Also, Ford needs to work with a supplier to improve lead times.

The stereo has faulty mosfet components IT SOUNDS LIKE MACHINE GUN SHOTS I almost hit another car and drove off the road. Even when the car is off it does this! this is a MAJOR safety issue no one is doing ANYTHING about. Half my dashboard is on my floor in order to make this stop! I can’t lock or unlock my doors without the key fob so if I needed to get out of the vehicle fast I have to reach in my pocket to hit the key fob. The radio also drains the battery while the car is off and making VERY LOUD MACHINE GUN SHOT NOISES. A new stereo unit is about $1000 this is a MAJOR safety problem as you can’t even turn the volume down ITS ON FULL BLAST! Whether the radio is on or off the only option is to take the 1.5’by1.5’ section of the dash “the whole middle” and put it somewhere else until this can be fixed! RANDOM FULL BLAST GUN SHOTS ARE NOT SAFE! I’ve read a LOT of forums and there are A LOT of people that have been in accidents because this is so LIAD and uncontrollable. Please let me know what I am supposed to do about this as your site says the radio is not covered? I’ve driving down the highway and the gunshots go off NON STOP for random lengths of time it is NO EXAGGERATION ITS AS LOUD AS GUN SHOTS! I shouldn’t have to drive my car with ear plugs or headphones I wear at the gun club while shooting guns! The mosfets on the pcb board are not adequately cooled, they break down because the heat for the car blows HOT AIR right on/around them. The design of the stereo uses the plate on the back to keep them cool, not possible while running the heater! I am unsure what to do as I need to be able to safely drive my car without it shoot full blast blank gun shots at me!also the FUSE for the radio does NOT blow shutting the stereo off when this happens. The mosfets get so hot I worry I’ll have an electrical fire while driving! This radio is NOT SAFE when the cheap components don’t function correctly and the safety features like fuses DONT WORK! I DONT WANT TO CRASH!

The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also stated that an abnormal sputtering sound was coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and notified the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 135,000.

My daughter has a 2013 Ford Focus SE and has had numerous issues with her transmission which of recent has presented some serious safety concerns. She had driven her car to work and when attempting to leave after work was unable to get her car to move . She put the car in drive and reved the engine then in reverse the same , would not move. We had the car towed to Sarchione Ford of Alliance and was diagnosed as the Transmission Actuator A . My understanding of the Actuator is it engaged the transmission into gear. I recently read an article in a Ford Forum relating to the April 2020 Class Action Suit and I quote a blogger stated that this defect can abruptly cause car to jump into gear which could cause a safety issue . Another blogger stated that he had a similar issue while on an expressway traveling fast and ended up on the shoulder until eventually getting the car to move again. My daughter's Ford Focus 2013 has had 2 recalls issued relating to the transmission. Program #14M01 Transmission Clutch Shudder / Transmission input seal Warranty extension which is no longer valid. Program #14M02 Transmission Control Module which has been extended to 150,000 mile or until February of next year. Both of the said recalls we're mandated due to the numerous safety concerns relating to failure or uprupt operation due to design defect and no fought of the vehicle operation. So I pose a very simple question, why has not Actuator A and B of the Ford Focus been issued recalls when failure of said parts presents safety concerns? There should be a warranty extension mandate to repair at no cost to vehicle owner. All of these said parts work together when operational to perform safe driving practices on the contrary the motorists are left at risk regarding highway safety. I have written a letter to CEO Jim Farley to reevaluate his Customer Satisfaction Program and recall procedure. The NHTSA needs to review the said safety concerns. I have filed with Ford Motor PAS-37493284.

A few times i have been driving, or sometimes just started my car to drive and my steering would be hard. Contacted Ford and was told that was normal. I Was driving a couple months with everything working properly and suddenly the Electronic steering is gone. Nearly caused an accident with my grandchildren in the vehicle. I was fortunate enough to be able to get to the side of road without getting hit.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced jerking while accelerating. The vehicle was taken to the dealer where it was diagnosed that the clutch, kit seal, bearing, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.