2016 FORD FOCUS Complaints

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

On March 29 2024, vehicle had rough idle on start, problem remedied with restart. All fluids appeared to be within normal levels with coolant reservoir indicating just below half-full. On March 30 2024, vehicle idled rough on starting. Attempted restarts led to multiple stalls with failure to start after third attempt. Inspection of engine bay found coolant reservoir to be empty. Upon towing to dealership, service department denied NHTSA #23V905 as cause of failure, stating that the engine was showing coolant intrusion into cylinders and needed a full replacement at 57,771 miles. This is similar to NHTSA Complaint # 11570577. The engine showed no driver-visible warning indicators of imminent failure. This is a cause for concern as engine failure while driving will lead to loss of power steering and brake assist systems. These are safety critical systems and can cause an accident if rendered inoperable while in motion.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, he observed low-frequency rumbles emanating from the engine compartment. The vehicle was taken home. The next day when the vehicle was started, the contact observed the rumbling noise again and then the vehicle began shaking. The vehicle was taken to a dealer where it was diagnosed that the hydraulic engine mount leaked and needed to be replaced. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 58,600.

The contact owns a 2016 Ford Focus. The contact stated that upon start of the vehicle, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact's husband drove the vehicle at slow speeds to the nearest dealer. A diagnostic test was performed on the vehicle and the contact was informed that the transmission needed to be replaced. The manufacturer had been notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not repaired and remained in dealer possession. The failure mileage was 60,000.

Purchased car end of 2022. After 3 weeks of driving the vehicle, the engine began to fail and the vehicle would stop driving/rpm would crash to 0 while driving. After seen by 3 auto shops, it resulted in the engine being destroyed due to the placement of a belt in oil within the engine and had to pay over 7000 out of pocket for a used engine and a new belt just for the car to run. Despite issues between the end of 2022 to now (March 2024) with starting the car or driving for a long amount of time, we were told the belt needed to be replaced after 50,000. The fix for the belt is over 2000 out of pocket which is absolutely ridiculous. It is March 28th today, on March 22nd my engine failed and the vehicle is liable to stop while driving, therefore unsafe to use. I have not driven the car 50,000 miles since the new belt was put in. It won’t start right away, but when it starts the entire car shakes vigorously anywhere from 3-6 minutes and the rpm bounces from 0 to 1.5 the entirety of it shaking. The engine makes a terrible sound throughout this process. After it “warming up” the rpm bobbles the whole drive time. My vehicle was driving “okay”, never “good” prior to this, it when I was out running errands- arrived to my destination, hopped back in the vehicle and it happened and my engine light has been on ever since. There is no fix to this recall yet. I have 1 vehicle, a full time job, and am in no financial position to pay a mechanic that we have already given thousands of dollars to in repair for an issue beyond our control. We should not have had to spend that amount of money on an issue this recall presented NOR should I have to spend another dime to repair a poor manufactured issue. Not including the fact that there should be full or partial reimbursement on the reality of how expensive the outcome of this issue truly is. Very disappointed with a recall & need an unavailable fix. . ***the 137000mi is subject to the previous engine- newer had 52000 when put in car.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,085. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, prompting the driver to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump belt, resulting in damages to the engine, requiring the engine to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 139,000.

The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.