2013 FORD FOCUS Complaints
View complaints related to 2013 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,120 complaints submitted for the 2013 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD FOCUS- Buckeye , AZ
I’ve seen multiple recalls on the electric power steering with ford and recently I lost all power steering in my 2013 Ford Focus SE and know it’s been a problem for other fords like mine. My vehicle has 119,000 miles. I want to know why there are recalls for other ford cars for the exact same issue but not the 2013 focus
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Byron, GA
The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the transmission fault failure service now warning light illuminated. The contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with an unknown Manufacturer Communications however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 122,015. THE CHAMPAIGN IS 14M02. THIS IS THE CODE THAT WAS MISSING.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Rockford, IL
The contact owns a 2013 Ford Focus. The contact stated that while driving, the trunk would automatically open. The failure occurred on numerous occasions. The dealer was contacted several times to have the failure repaired however he was advised that the parts to repair the trunk was not available. The contact stated the most recent time that the failure occurred his trunk had opened, causing him to run over an object underneath the vehicle, which caused damage to the brakes and the axel. The contact stated he currently drives with a lock on the trunk to prevent it from opening automatically. The manufacturer was notified of the failure. The mileage failure was 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- morrow, OH
The contact owns a 2013 Ford Focus. The contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Whitney Point, NY
The contact owns a 2013 Ford Focus. The contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. However, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD FOCUS- Houston, PA
The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. The contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and manufacturer were notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Cornelia, GA
The contact owns a 2013 Ford Focus. The contact stated that while driving at 20-30 MPH, the vehicle started jerking. There was no warning light illuminated. The contact drove to a stop sign and waited for traffic to subside before crossing to the other side of the road as the vehicle was unsafe to drive. The contact stated that as she began to drive, the vehicle continued to jerk and downshift as if it was going to stall. The contact stated that she continued to depress the accelerator pedal and the vehicle accelerated to 60 MPH, then downshifted again to 20 MPH. The contact was able to drive to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 82,637.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Boulder, CO
While driving the vehicle the power steering completely failed and it became impossible to steer (except with great effort). If this had happened on the highway at speed it could easily have caused a major accident. I have seen hundreds of complaints about this problem on the internet, but there has been no recall for this highly dangerous defect.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- AMESBURY, MA
This car has a bad clutch/Auto transmission problem. It shudders and has to be replaced. I had mine replaced at 67,206 miles. Now 15,000 miles later, it has to be replaced again. Ford knows of this problem. Just about everyone who owns this car has had at least 1 replaced if not 3. Ford knows of the problem. Ford should have to pay for my repair. I am sure lots of other focus owners would like to get them replaced or get reimbursed for repairs they were forced to pay for.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Littleton, CO
My Ford Focus Electric has been experiencing sudden loss of power and then getting "stop safely now" messages. After a while it will run again. I brought it to Phil Long Ford of Denver back in August and they hooked up a testing unit and said they found nothing. During September, the car experience the "SSN" failure, and then would not start. I brought it to Phil Long Ford and they said it was a battery failure and would cost $19,000 to replace the battery and control unit. I researched the issue and see the Focus Electric was recalled for sudden loss of power while driving. It is NHTSA Campaign ID 13V523000 and NTHSA Action Number PE13031 . I asked Phil Long Ford to perform the recall and make the car safe to drive. They refused.
Source: NHTSA WEB SITE