2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,318.

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle briefly jerked and shuddered, and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. The contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. After a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. The contact was informed that the headlamps needed to be replaced. Additionally, the transmission was replaced however, the failure recurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 46,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. The vehicle was taken to another dealer, who diagnosed failures with the rear passenger’s side wheel bearing and clutch. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

The contact owns a 2014 Ford Focus. The contact received notification of Customer Satisfaction Program: 14M02, prompting her to schedule the vehicle for service with the dealer. The vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to restart. The contact stated that several attempts were needed to restart the vehicle. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle however, the check engine warning light illuminated. The vehicle was taken to the dealer and DTC code: P1450 (EVAP Emissions Control System) was retrieved. The contact referenced NHTSA Campaign Numbers: 15V813000 (Electrical System) and 14V495000 (Electrical System) as a possible cause for the failure; however, the vehicle was previously repaired under the recall repairs. The contact stated that the transmission control module and the clutch had been replaced several times however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 91,000.

The contact owns a 2014 Ford Focus. The contact stated that the vehicle occasionally failed to reverse. The contact stated that the vehicle had to travel for five to ten minutes before it would accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent who checked the transmission, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not covered under warranty and was not repaired. The manufacturer was contacted and informed the contact that the warranty had expired. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal and the vehicle revved; however, the vehicle did not respond as needed and stalled. The contact pulled over and attempted to restart the vehicle however, the vehicle failed to restart. The check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced; however, the dealer stated that the vehicle was no longer under warranty for the Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact attempted to reverse however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission and that the Shift Motor-B stop was fractured inside the case. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.

The power steering went out while driving it. She could hardly turn the vehicle to get it to a parking spot. Vehicle needs a new steering assembly. My daughter drives this. So many other concerns about steering issues on this type of vehicle.