2016 FORD FOCUS Complaints

Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.

My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.

My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.

After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The vehicle went into limp mode while driving. The mechanic says engine needs to be totally replaced at 68,300 original miles. The mechanic originally said it was related to the recall on the 1.0 liter engines and the oil pump. Now they say the head gasket is blown and entire engine needs to be replaced due to overheating. Ford says this failure is not related to the recall and the recall does not affect our car. Our safety was at risk with a catastrophic engine failure while driving. We have only taken it to an independent mechanic. We have to two it to Ford to have them verify and they want to charge to diagnose the issue. There were no warnings prior the malfunction.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, and the power steering function was inoperable. The contact depressed the accelerator pedal and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated, along with the battery warning light. The contact was able to drive the vehicle to the nearest gas station. The contact parked the vehicle and turned the vehicle off. The contact stated that for a while the vehicle would not restart. The contact charged the battery and the vehicle started with an abnormal sound. The contact turned the vehicle off. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump tensioner. The vehicle was then towed to a second independent mechanic for a second opinion where the vehicle was diagnosed with a failed oil pump tensioner. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 97,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. Additionally, the vehicle was consuming an excessive amount of transmission fluid. The vehicle was taken to the dealer where it was diagnosed with a failed clutch kit. The contact was informed that the clutch kit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the brakes failed to function as intended. The contact depressed the brake pedal and the vehicle stalled. Additionally, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch pack and that the clutch pack needed to be replaced. The contact was informed that the failure was not eligible to be covered under warranty because the failure was not severe. The vehicle was not repaired. The contact was informed that if the repair was paid for out of pocket, to keep the receipt to be eligible for reimbursement later. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.