2018 FORD FOCUS Complaints

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while depressing the accelerator pedal, the vehicle failed to respond immediately and stalled shortly afterward. The vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The power steering went out when I was 50 miles from home. It was very difficult to steer and presented a safety hazard since the handling was compromised and it was nearly impossible to steer the car.

My engine completely locked up due to a faulty part at approx 68k miles. I sued and they immediately paid what I was asking for which was only the cost of the brand new engine I had to buy and the rental car for 3 months. In January, I was traveling approximately 55 mph when the light came on and said engine too hot, stop car now. I pulled over and opened the hood. It did not appear hot. I started the car up and temp was fine so continued down road. Approx 2 miles and temp shot up quickly and light came on again. Pulled over and waited for awhile. Car would not start and had to have it towed. It has been sitting since then while awaiting recall remedy. I am too scared to drive it with the potential for more serious issues such as fire.

On [XXX] 2023, while driving on [XXX] near Dalton GA the brakes did not work. As i exited from the highway i could not stop the car, the brakes did not work. No warning lights showed up on the dashboard. I had to engage the emergency break to get the vehicle to stop. When i had the vehicle towed to the dealership for repairs it was discovered that two of the 3 pistons were not working, the break pump failed and the oil pump failed. If i had to stop suddenly on the highway, i would not have been able to do this. I would have likely crashed into something. This recall needs to be elevated as Ford has still not notified anyone of the needed repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop sign, the vehicle stalled. The contact stated that the vehicle was losing motive power and the vehicle was consuming an excessive amount of fuel. The vehicle was not able to be restarted. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign: 23V905000 (Engine and Engine Cooling); however, the parts to perform the repair were not yet available. The vehicle was not repaired and remained with the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

The oil pump belt broke and lost oil pressure causing the car to lose power while pulling out onto a busy highway. Had to have car towed to dealership. They diagnosed the problem as related to the recall and have recommended engine replacement but are not able to repair as the recall is in the advanced notice stage. I have contacted Ford everyday for a week about needing a vehicle in the meantime. They finally approved a car rental for $45/day but it has to be a Ford. I’ve called 8 car rentals and no one carries a compact Ford at that price. I would like my vehicle fixed or reimbursed 100% for a rental. I have spent hours on the phone trying to get this resolved. I’m being told I will need to pay out of my own pocket for anything more than $45/day or pay $8100 to replace my engine with no guarantee that I will be reimbursed.

The contact owns a 2018 Ford Focus. The contact stated that after purchasing the vehicle and attempting to reverse out of the dealer, the vehicle hesitated before reversing, however, the contact continued to drive the vehicle to the residence. The contact stated that approximately 2 weeks after purchasing the vehicle while attempting to reverse out of a parking space, the vehicle failed to respond. The contact was assisted by people nearby in pushing the vehicle out of the parking space. The contact was able to drive the vehicle; however, the failure to reverse persisted. The contact stated that while approximately 55 MPH was back to the residence, the vehicle failed to properly accelerate and stalled. The contact stated that the message “Transmission Overheating - Switch Off Engine for 5 Minutes” was displayed. The contact was able to coast to the side of the roadway and had the vehicle towed. The contact related to the failure of NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The vehicle was towed to an independent mechanic where it was diagnosed that the clutch had failed and needed to be replaced. The mechanic had not repaired the vehicle. The contact was able to drive the vehicle to the dealer who confirmed that the clutch had failed and that the transmission needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 105,000.

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the vehicle started to lose motive power with the check oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed as a failure with the fuel pump. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that while accelerating from a stop, the vehicle was shaking and rattling. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Crest Ford, in Center Line (26333 Van Dyke Ave., Center Line, MI 48015), where it was diagnosed that the EPV valve clutch and purge valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,374.

P219a, p064d Total system shutdown was not recrank. Was in the middle of a four-way intersection when car died. Independent service diagnose the problem Have checked the Ford recall list and there are three recalls address to my vehicle Oil pressure light battery light and check engine light