2012 FORD FOCUS Complaints

My dad n me bought a used 2012 ford focus titanium from a local ford dealer. Had some odd noises when we got it figured from sitting. Well it's been in the Dealership for the noise n other problems. The one service guy said they were going to replace the clutch due to throw out bearing and clutch n other things going bad with in 45 days. We brought it back 2 more times never could figure it out,then finally the 3rd time which we pay for an extended warranty from fords 3rd party company called GWC warranty company and said they would not replace anything with trans or clutch or assy due to it being external which they want $1700. But the guy who we spoke to (don't recall name) said they take care of it but now no one wants to fix it they already got money out of us for down time n rental and other fixes. It was a pre existing condition and we want someone to fix it and pay for it. They kept giving running around for a different car more money down and we are living day by day with money. Ford or this dealer doesn't seem to care about safety or people getting hurt if someone does or car breaks. So we're looking to see what can be done. Which it's been a big problem for years with these cars and the TCM has been flashed and replace two times the roof leaked, dash has mold.. etc, we needed a car we already put new tires, brakes, many other parts into it and the one thing they won't do is fix what they said. And the clutch connect on other side of transmission it's the power shift transmission

The contact owns a 2012 Ford Focus. The contact stated that after refueling, the vehicle was running roughly. The check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel tank was deformed. The contact was informed to keep the fuel above a half tank. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 85,000.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the check transmission warning light illuminated. The contact drove off of the highway and pulled into a parking lot, placed the vehicle in park(P) and turned off the vehicle. The vehicle was towed to a dealer who diagnosed and determined that the clutch assembly, clutch lever assembly, and Transmission Control Module (TCM) needed to be replaced. The contact stated that the transmission failure had been a recurring failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

The contact owns a 2012 Ford Focus. The contact stated that on several occasions, when the vehicle was shifted into gear, the engine revved and the RPM increased rapidly without acceleration then shifted into a different gear. The contact stated while driving approximately 30 MPH, the transmission overheated. The transmission temperature and the check engine warning lights were illuminated. The vehicle was diagnosed by an independent mechanic that the TCM malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 83,000.

The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start. The contact stated that the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle was jumpstarted. The contact stated that while driving back to her residence the vehicle was sputtering however, the vehicle had not lost motive power. The vehicle was taken to a local dealer where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as a possible cause of failure; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the instrument panel displayed 30 miles to empty. The contact stated that she added fuel to the vehicle and the vehicle restarted. The contact stated that the vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that after the vehicle was returned to her, she was driving at an undisclosed speed and the check engine warning light illuminated. The failure reoccurred with the vehicle running out of fuel and losing motive power. The contact was able to restart the vehicle and returned to the dealer for a diagnostic test. The vehicle was not diagnosed since the contact had refused to pay the diagnostic test fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

Brakes go to the floor due to a faulty abs module valve constantly bleeding off.

The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced rough driving with the Transmission Fault message displayed. The vehicle was taken to an independent mechanic where it lost motive power and the mechanic jumpstarted the vehicle. The mechanic related the failure to Technical Service Bulletin: 14M02-S5 (Transmission Control Module Extended Warranty Coverage) however, the vehicle was not covered under the TSB. The mechanic advised the daughter to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

The contact owns a 2012 Ford Focus. The contact stated while stopped in traffic, the vehicle lost motive and electrical power. The contact stated that the Transmission Failure message was displayed on the instrument panel. The vehicle was towed to the dealer and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was not available.

The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle lost power steering functionality. The contact was able to pull over safely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the Electronic Stability Programme (ESP) needed to be replaced. The manufacturer was not contacted. The failure mileage was 75,000.