2013 FORD FOCUS Complaints
View complaints related to 2013 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,120 complaints submitted for the 2013 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD FOCUS- Tampa, FL
The contact owns a 2013 Ford Focus. The contact stated that his vehicle would stall soon after filling up as the check engine light would illuminate on the instrument panel. The vehicle had been serviced prior to the failure under NHTSA Campaign Number: 19V515000(FUEL SYSTEM, GASOLINE). Both the dealer and the manufacturer have been notified of the failure and both informed him that they could not offer any additional service. The vehicle had yet to be repaired. The failure mileage was approximately 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Inverness, FL
The system has not failed yet, but the exterior lights of this car are a safety concern to me and my family. There is no visibility at night, when it is raining, or any tough conditions on the road. With no proper illumination, the risk for an accident is higher. These exterior lights need to be replaced with better quality lights. I called the Ford dealership where I bought the car and I gave them my car pin number, and they told me there are no recalls for this vehicle regarding exterior lights.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Wichita, KS
On the freeway and I received an error message stating to put the transmission on park on the interstate and the car shut down and almost hit several vehicles. This is very unsafe and don’t want anyone else to experience this. It was telling me to put it in park and I couldn’t shift it to park because I didn’t want the car go in a dead stop on a 5 lane freeway. And it has this bad shudder and I’ve replaced several components and find this very unsafe to drive as well as I feel like I’m going to hit a car in front of me!
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Avondale , AZ
I have a 2013 Ford Focus 4 Door Hatchback, It is at 70k miles and has been giving problems taking off from first gear. I took to Ford dealer to be evaluated and it’s the dul clutch system going bad which they have had many issues with. I feel is a safety issue I’m getting ready to have a baby and what if my car doesn’t go and hesitates and someone hits me or I get stuck in the middle of traffic! They had a warranty service for this issue on my exact car but you had to receive a paper in the mail to have the issue fixed which I am not the first owner and didn’t receive the letter. They also upped the warranty on the vehicle to 7 years 100k miles and unfortunately my vehicle was driven to little for the problem to become noticeable in the 7 years as it only has 70k on it. I called customer relations to see if they could cover this because it’s only fair they replace and fix since it’s been a on going issue with these vehicles and only has 70k on it.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- FAIRFIELD, CA
Power steering assist failed while driving on the highway. I pulled over and turned off the car to investigate and the steering wheel locked up.
Source: NHTSA WEB SITE -
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2013 FORD FOCUS- Monroe, MI
Check engine light came on Saturday morning on my way to work, When checked it comes up as fault codes P0420, with secondary codes of P144A - EVAP Emission System Purge Vapor Line Restricted/blocked, P1450 - Unable to bleed up fuel tank vacuum, and P0131 - O2 Circuit Low Voltage (Bank 1, Sensor 1), And started stalling after putting new gas in only, and now hesitates at lower gears and has a rougher then normal idle with the rps not staying steady, Also when doing a VIN check on Fords website, or the NHTSA lookup it does not show up as a recall, however when I do a full VIN check it does show under the recalls page, I'm not sure if they marked it as completed for the VIN of this vehicle or not but its doing literally all the stuff stated in Ford Safety Recall 18S32 18V735000 or 19S22 19V515000, but when trying to chat Ford about it they deny there is one even though the NHTSA OVERVIEW states: All of the affected vehicles previously had Ford Safety Recall 18S32 performed; however, updated powertrain control module (PCM) software was not available at that time. Ford Motor Company wants to ensure the software is updated to the most current release available. In some of the affected vehicles, the PCM software may not adequately detect a stuck-open canister purge valve (CPV) within the fuel vapor system. If the CPV malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, allowing the plastic fuel tank to deform. This can cause the following symptoms: • Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196 • Inaccurate or erratic fuel gauge indication • Inaccurate distance to empty (DTE) • Engine stall and/or other drivability concerns related to stuck open CPV I have only had the car 2 months as of tomorrow, and am a single dad raising my 6 month old son alone, I cannot have this breakdown completely and risk a accident when it should be covered by recall
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Edenton, NC
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the windshield wipers were inadvertently activated. The windshield wipers failed to operate when the contact attempted to activate the wipers. The contact was unable to drive the vehicle when it rained due to the failure. The vehicle was taken to an independent mechanic. The mechanic informed the contact that an unknown part needed to be replaced and the vehicle needed to be taken to the dealer for repair. The vehicle was not taken to the dealer. The dealer informed the contact that the vehicle was not manufactured with the unknown part and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Hayden, ID
The contact owns a 2013 Ford Focus. The contact stated that while he was at a stop sign, the vehicle inadvertently started shuddering significantly. The contact was able to continue to drive the vehicle as he was close to arriving at his residence. The dealer was notified of the failure. The vehicle was taken to the dealer who diagnosed that the automatic clutch transmission needed to be replaced and that the failure was related to an unknown recall. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 80,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Monroe Township, NJ
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the warning light illuminated indicating that the transmission was hot. The contact was forced to stop and allow the transmission to cool down before proceeding whenever the warning light was illuminated. The contact stated that the vehicle would fail to exceed 50 MPH. Additionally, whenever the vehicle was driven for an extended period, the transmission warning light would illuminate. The contact stated that she took the vehicle to the dealer and the TCM was replaced. The contact was also informed that the clutch needed to be replaced. The contact stated that the clutch had been previously repaired under recall however, the vehicle started to experience the failure. The manufacturer was contacted and informed that she would be responsible for the repair. The failure mileage was 150,0Hotline QCF00.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Papillion, NE
Daughter's car has hesitation when driving, took to son who is mechanic. He said it has hesitation, cough idle, loss of power and the gas tank is malformed. He said he looked up the vin and it showed recall 18532-51. I looked on fords website and see that this is recall for their reference number 19S22. My son said this is dangerous because that issue with the fuel tank vacuum could cause the gas tank to crack. I called ford service center to schedule a recall repair but they told me her vin does not show that recall. This car has all the symtoms of the recall, the vin showed up for my son, and the recall is mentioned on fords werbsite. We need to have this repaired. It is a known issue for 2012-2013 ford focuses. Why wouldn't her car be covered??
Source: NHTSA WEB SITE