2014 FORD FOCUS Complaints
View complaints related to 2014 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,590 complaints submitted for the 2014 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 FORD FOCUS- Grandview, MO
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and was jumpstarted. The contact stated that the failure recurred several times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The contact stated while attempting to reverse at 2 MPH, the vehicle failed to respond. The contact parked the vehicle. A mobile mechanic could not determine the cause of the failure. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was then towed to a certified transmission specialist, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was determined that the PCM needed to be replaced; however, the dealer did not replace the PCM although the replacement was covered under warranty. Additionally, the contact stated that the dealer had previously replaced the transmission in 2017. The vehicle was later taken to the second dealer, Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the cost of the repair. The manufacturer also referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Comstock Park, MI
My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a CLUTCH issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a CLUTCH issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for WHY FORD CANNOT FIX THIS ISSUE.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Crestview, FL
The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Knoxville, TN
I noticed that KIA had a recall for emergency trunk release. I have a 2014 Ford Focus. The manual says there should be a release latch in the trunk, but there is none.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Minooka, IL
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle failed to shift into the intended gear and the vehicle started to shudder. The vehicle was taken to an auto repair shop where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the warranty had expired. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2014 FORD FOCUS- Dallas , TX
I know it’s the transmission because it gears just goes and the car doesn’t go anywhere. Now I have my car parked
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Waterboro, ME
The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Lorain, OH
The engine control module failure. I was on a busy two lane highway and my car stalled out almost causing me to get hit from the back. I had to be pushed off the busy road from a police officer so I wouldn’t get hit by the heavy trucks. This is a dangerous for anyone whom experienced this. An investigation need to or process
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Rocky Mount, NC
The car continues to stall and buckle while driving. Doug Henry og Tarboro NC Diagnose came up with replacing clutch and transmission with a cost of of 10237.57 dollars. This car is a safety hazard.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- West Roxbury, MA
Car jerking and started to not move forward when step on gas pedal then had to pull over and stop car. Was on local road. Brought car to dealer and they found it was due to TCM mail notice saying this car year / model needs replacement, but they have ordered parts 6 months ago and none has been received nor do they know when they will receive. This would be covered by Ford. Dealer also said Clutch needs to be fixed, around $5,000, which dealer will not pay, we will need to pay. Dealer did not provide paperwork. My car is only 9 years old, 30,000 miles, and Dealer warned us not to drive car till the 2 problems are fixed because they are unsure when car is going to suddenly be volatile and cause major unknown problems
Source: NHTSA WEB SITE