2016 FORD FOCUS Complaints

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle started shuddering and hesitated to respond. The check engine warning light was illuminated. The contact exited the highway and drove to a relative's residence. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact also stated that while attempting to drive from a complete stop, the vehicle was significantly sluggish. The vehicle was towed to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

Vehicle shudders or jerks when accelerating from a stopped position. Issue seems to be gradually getting worse over the past year or so. Car had well under 50,000 miles when issue commenced and is well maintained and responsibly driven. Ford dealer advises that clutch assembly is likely failing but represents that issue is not under warranty, recall or safety advisory, or customer satisfaction program. I am concerned that the clutch will fail when accelerating from a stopped position in traffic or while shifting at a high speed and cause an accident. There are no warning or other message lights. Thank you.

Was driving my car and all of a sudden it wouldn’t pull itself wouldn’t takeoff from a stop sign jumps from 3rd to 4th when gearing down it go from 4th to 1st Gear Bucks and jumps in it never dies however, you press on the gas and the engine just revs up

The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 115,000.

The contact owns a 2016 Ford Focus. The contact stated while her son was driving approximately 70 MPH, the engine revved, and the vehicle started losing motive power. Additionally, the brake pedal was depressed, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that her son turned on the hazard lights and veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the oil pump drive belt had failed, causing the engine to seize. The dealer determined that the engine and the turbo charger needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 111,000.

The contact owns a 2016 Ford Focus. The contact stated while attempting to drive uphill, the vehicle failed to properly shift gear as intended. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the vehicle had previously been repaired twice under warranty however, the vehicle no longer fell under the criteria for repair under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

The dual power clutch has gone out in my vehicle, this causes the transmission to overheat and the vehicle cannot move. I’ve experienced this a couple times with my children in the car, on a mountain, and had to be pushed off the road where we were stranded for hours. I had to pay $700 for a tow and getting the transmission fluid changed, which did not solve the problem. I couldn’t afford to pay the car payment as I couldn’t use the car for transportation to and from work and had to pay mechanical bills. I’ve contacted the dealership and initially they said they’d take a complaint but when I made it there, they turned me away and told me to call Ford. I called Ford and they told me to go to the dealer. Neither of them would take a complaint. It’s $150 just for them to look at the car and confirm the problem, however the part doesn’t exist to fix it and I was told it could be til 2025 before it could be fixed as they aren’t making that part. The part would be covered under warranty but it’s not guaranteed that they’ll be able to get it. The transmission light came on right after purchasing the vehicle and I called the dealer to have it looked at but because the light went back off before I made it there, it wouldn’t be covered under warranty. Ford had a lawsuit for something similar to this and I was never notified. My car is at risk of repossession, I’m still paying on it and I can’t even use it. It won’t make it 3 miles at this point. I’m not the only one who’s experiencing this and there’s no solution but there’s no recall either. The car will just stop in the middle of the road and it won’t move, leaving you stuck in the line of oncoming traffic on the interstate and you can’t even pull it over. It won’t move once it’s in that state. Ford will not doing anything about it. I’ve contacted the attorney general at this point and I don’t know what else to do. We luckily were not hit but we were stranded for hours.

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the low oil pressure warning light illuminated, and the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The message "Engine Fault - Service Engine Now" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic advised the contact to drive to the nearby residence, and to tow the vehicle to the dealer from the residence to the dealer. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the oil pump drive belt was degraded and there were rubber fragments inside the oil, resulting in loss of oil pressure, and engine and turbo charger failure. The dealer determined that the oil pump drive belt, the engine, and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer informed the contact that she could repair the vehicle at her own expense and then be reimbursed. The failure mileage was approximately 134,752.

My gas tank system my engine light came on so I took my vehicle to the nearest auto zone to put on the machine and it popped up a code for a canister purge valve piece. My safety was put at risk because it was messing with my gas can’t fill my take up so I can get stranded really quick especially if I’m far from a gas station that offers my gas which is E85. No it haven’t I tried but ford claim they didn’t see no recalls in my vehicle but I have pics from other ppl of the recalls .my engine light came on I don’t remember the date but it was a while ago still didn’t get it checked out yet

Two weeks after an oil change (not by Ford) my 2016 Ford Focus 5dr EcoSport engine lost power climbing a hill outside my home. On inspection two mechanics told me it needed a new engine. $8000 for me to pay. The local Ford dealer replaced the engine and gave me a 3yr unlimited mileage warranty. No symptoms prior to the failure, now that is a recall (Campaign/NHTSA#23S64/23V905) I would like Ford to reimburse all of us who are out of pocket.