2018 FORD FOCUS Complaints

View complaints related to 2018 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2018 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 FORD FOCUS
    - MESQUITE, NV

    I was driving and my check engine light came on. Immediately after the light hits vapors started coming out of my tail pipes and my car heating gauge goes to hot. I pull over turn the car off and wait for it to cool down and then I add some anti freeze 50/50 to the reservoir. It still had a lot of antifreeze in it so I basically topped it off to the do not fill past here line. I turn the car back on and go to drive off. The car won't go above 20 miles per hour and it immediately over heats again and there is still vapor coming out. I have it towed home and then I have it towed to the dealership where they informed me that the head gasket is cracked. The component is available for inspection upon request. I could no longer go above 20 mph in Las Vegas with heavy traffic someone could have easily hit me or caused a crash. I'm not sure how deadly a blown head gasket is but it's possible the engine could have exploded or worse it was confirmed by Gaudin Ford of Las Vegas. An Internet search shows that A LOT of others have had blown head gaskets with low miles also. My source was Reddit and car forums related to the Focus ST. Check engine light came on and then literally 1 second after that the vapors started. After letting the vehicle cool down I could no longer drive above 20 mph. It was like the car lost all of its power

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - Hesperia, CA

    The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500.00 in repairs.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Mount Vernon, OH

    The contact owns a 2018 Ford Focus. The contact stated while driving at 50 MPH, the vehicle stalled while shifting gears. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted but the failure persisted. The vehicle was taken to the dealer where it was diagnosed transmission shudder coming from multiple shift gears and the Transmission Control Module (TCM) needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Winfield, IL

    Earlier this year, I was driving my Ford focus and the car stopped at a stoplight and the engine shut off. The engine never restarted. I had the car towed to a garage and eventually a Ford dealership where it was determined that the reason the car broke was due to an active recall on the oil belt, as the oil belt broke. That active recall number is 23S64 and concerns the belt that delivers the oil to the engine and the oil to the turbo charger. Without the oil being delivered, the engine and turbo charger seized as the belt broke. The Ford dealership said that the oil belt, engine, and turbocharger would all need replacing but the recall only covers the oil system at this time. They were explicitly clear that the engine and turbocharger failures were due to the oil belt failure. My car has been at the Ford dealership for multiple months, awaiting the next steps, but as of now, it has been communicated to me that the recall only covers the oil system and not the cascading effect that the oil system had on the engine and the turbo charger. I’m writing this complaint so that there is a documented instance where the oil belt recall has led to a cascade of multiple other parts on the car failing. The oil belt is currently in advanced recall notice and no remedy is available for the situation. I do not feel this has been remedied in a timely manner as my car has been on the dealership lot for multiple months now and they have said only the oil belt may be covered. I have opted to wait until the recall switches from advanced notice until I make a decision what to do. Let me know what other information I can provide. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash.

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - Edwardsburg, MI

    The steering rack on my 2018 Ford Focus failed completely as I was leaving the parking lot at work at the end of the day. This vehicle is currently having being repaired at the Ford dealer and is available for inspection. No injuries or accidents occured as a result of the power steering failure. I do believe my safety and that of other drivers was put at risk because of the inability to maneuver the car at low speed and in a high traffic situation. The dealership and an independent service center have diagnosed and confirmed the problem as steering gear failure. The vehicle has NOT been inspected by manufacturer, police, or the insurance company since there was not accident or collision. I did NOT receive any dash warning, messages or symptoms prior to the steering gear failure.

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - San Antonio, TX

    was driving my car suddenly the car stopped working it does not reverse and goes forward the transmission no longer engages and it overheats the car can no longer be driven c because the transmission no longer works The car only has 68,500 miles, the transmission no longer works. I contacted the Ford dealer regarding the car warranty and they told me that the warranty did not cover the transmission so I had to pay $5,500 because they had to replace the entire transmission.I need your help to be able to resolve this problem. My car is almost new and the transmission no longer works.

    Source: NHTSA WEB SITE
  • 2018 FORD FOCUS
    - West Covina, CA

    The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the vehicle decelerated, with the oil pressure and battery warning lights illuminated. The contact pulled over off the highway and stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,643. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Warren, OH

    The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Marshfield, MO

    The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal but the vehicle failed to respond as needed. The contact was unaware of any warning lights being illuminated. The contact drove the vehicle to the residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The dealer informed the contact that the parts were not available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FOCUS
    - Morehead, KY

    The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle stalled. Additionally, the contact became aware that the transmission was not functioning as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the actuator motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE