2016 FORD FOCUS Complaints

Vehicle hesitates, stutters and stalls when accelerating at any speed. The dealership told us it is either a transmission module or fuel module problem. They don’t have parts to fix it. There’s been a recall and a lawsuit about this same year, make and model, but they tell us our Vin is not included in any of this. it continues to do this to this day. The dealership wants us to drop it off and leave it for 3 to 4 weeks. We can’t be without a car so we are struggling with it. We wrote Ford Motor Company a letter and they told us to contact you. The lawsuit that they lost, gave us an extended warranty, but they refuse to honor it.

The contact owns a 2016 Ford Focus. The contact stated that the husband was driving approximately 50 MPH before coming to a stop for traffic ahead. While attempting to accelerate the vehicle erroneously began to drive in reverse. During the incident, the check engine light was illuminated. The vehicle was later taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while shifting gears. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,500.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally. The transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 148,000.

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle shuddered abnormally. The contact stated that the vehicle hesitated to shift gear while losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission friction element "A" was stuck in the on position and failed to keep the fork engaged. The vehicle was not repaired. The vehicle was taken to the dealer, who had not diagnosed the failure. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.

My 2016 Ford Focus SE is exhibiting the same PowerShift issues that are well known with this model of vehicle. I had the transmission replaced in April 2020 at 59,000 miles, as well as the TCM reprogrammed as part of the customer service program. Now, in 2023 and at 79,000 miles, my vehicle exhibits the exact same issues. I have contacted Ford to try and rectify, however they are saying my vehicle is not within any customer program/recall as it was built in April 2016 (the original scope only covered Focus' up to November 2015). I can 100% attest that, after 3 years/20,000 miles since the repair to transmission and TCM was made, this car is exhibiting the same transmission slip issues that now make it extremely dangerous to drive.

The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars

The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.