2015 FORD FOCUS Complaints

The contact owns a 2015 Ford Focus. The contact stated while parking the vehicle in a parking lot, the contact was unable to shift the vehicle into reverse(R). The contact stated that she then shifted the vehicle to drive(D) and was able to front-end park the vehicle and then shift to park(P). When the contact returned and started the vehicle, she could not shift the gear shifter into reverse(R). The contact stated no warning light was illuminated. The contact stated that once she left the parking lot, the vehicle engine would rev as she depressed the accelerator pedal; however, the vehicle failed to properly respond. The contact drove the vehicle to a dealer where it was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The TCM was replaced; however, the contact was told by the dealer that the transmission needed additional work. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the "Transmission Not in Park" message was displayed, and the vehicle started to stall. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart, and the "System Fault" message was displayed. The contact stated that after waiting an hour, she was able to restart the vehicle and continued driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle would only restart after waiting for several hours. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

This is a automatic transmission car. Accelerating from a stop, the car shakes/shudders when the transmission is going through first gear and again in second gear. The shaking/shuddering stops when the car reaches third gear and beyond.

When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electric, so that had nothing to do with it not starting. I am glad this did not happen when I was driving, as I have seen other instances of earlier years of the Ford Focus electric with this same issue. In other cases, it came in while the owner was driving, causing all power to the accelerator to stop. It was recently serviced since I just bought it, so I know there shouldn't have been any outlying service to be done. I am calling a tow service in the morning to have it taken to a dealer, so hopefully they can figure out the issue. I just wanted to let others know that this item that has had a recall on earlier years still persists with the 2015 model.

When I was driving on the highway I received a notification that my transmission was overheating. The car dropped to 40 mph and I had to put on my 4-ways. I managed to get off the next exit where the transmission died.

The vehicle has continuous issues with the TCM. Error lights were presented on the dash. Shortly after the error light presented - the reverse stopped. This is the 3rd time the TCM has been worked on in 2.5 years. Currently, the vehicle is at the dealership waiting on a national back ordered part.

Ford Focus 2015 w Select Shift. The warranty is in effect for 10 yr 100,000 drivetrain. TCM - AE8Z7Z369F The car began sputtering in the middle of August when pressing on the gas. The car would jump when hitting about 12-15 mph and again at 28-35 mph. At this point the engine light was on I took the car to a local certified auto shop where it was diagnosed that the TCM module was having problems and I would need to take it to a dealership. Late august I took it to the Beacon Healey Ford Dealership to get it fixed and they confirmed it was the TCM and that it could be a few weeks because the part was on backorder. I called every few weeks and it has been the same status since then. Luckily this part and the labor will be covered under warranty but this has left me in a very difficult situation that the dealership or ford are not doing much to help with. I was not offered a loaner/rental car and have been using a relative's car which they will be needing back soon. It has been 3 months and they still do not have a loaner for me or any updates at all on an estimated time for resolution or when the part will at least become available.

Trying to cross road with traffic. Car sometimes not accelerating. Rpms go up but seems no power to the wheels. Car is shaking when this happens. Not all the time but very frequent

I had 5 clutches put in it and now with 87,000 miles it stalls when I start it and put it in gear. This happens 4 or 5 times before it will stay running. The transmission shudders and shakes always. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.” I feel it is unsafe to drive. The last time it stalled the engine light came on so I made an appointment to get it checked. I took it to the dealer and he told me it was the high pressure fuel sensor. which he replaced and charged me $419 dollars. The next day it did the same thing, it stalled. So I took it back to the dealer and that is when he told me it was the transmission and that there was a waiting list and that the parts are unavailable. So I asked for a refund on the $419 I just spent and did not rectify the problem. He then told me there would be no refund because the engine light is no longer on. At this point I became upset and raised my voice and said but the problem is not fixed. At this point he asked me to leave. So now I have a broken car, I'm out $419 and don't know if they are going to give me a loaner or even fix the car. I had it to the dealer and he told me there is a recall, however the part is unavailable. He also told me he has 4 cars sitting at the dealer waiting to be fixed. [XXX] Don't recall his name, I believe he is the service manager INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).