2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated while operating the vehicle, the message "Extreme Heat, Park Vehicle" was displayed. The vehicle was parked and after lifting the hood, the contact noticed extreme heat coming from the engine compartment. The following day after driving and parking the vehicle anti-freeze was leaking from underneath the vehicle. The vehicle was towed to the local dealer who determined that the anti-freeze was leaking from a hole in the radiator. The contact was informed that the radiator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,409.

The contact owns a 2014 Ford Focus. The contact stated that after restarting the vehicle, the “Power Steering Failure" message was displayed, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 147,000.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 65–70 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was pushed to the side of the roadway. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear. Additionally, while driving, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated the transmission clutch had been replaced on two previous occasions. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. The failure mileage was 19,000.

The contact owns a 2014 Ford Focus. The contact stated that the fuel gauge was displaying an incorrect reading on the instrument panel, with the check engine warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed, and the purge valve was replaced. Despite the repair, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic to be diagnosed the vehicle with a defective purge valve and a defective fuel tank. The mechanic then informed the contact of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2014 Ford Focus. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the “Camera Unavailable” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,688.

The car slips gears on takeoff. This is a common problem with these cars. The problem is when people google it the results tell them to drive them hard not easy on takeoff. They say drive it like you stole it. I feel the is very dangerous and these cars should be recalled and taken off the roads.

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to accelerate, and the transmission erroneously shifted to neutral. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure, but no assistance was offered. The contact stated that the transmission was previously serviced for the failure on multiple occasions. The failure mileage was 60,000.

I am writing to express that ford issued an extended customer satisfaction program (19N08) to get transmission issued fixed within a specific window or time and mileage. Unfortunately that time has passed and the opportunity for smoother, safer driving has been missed by many people including me. Ford is unwilling to extend the warranty and fix the transmission issues which I feel is a concern. The car rattles and shakes when I go at a slower speed which I imagine could be dangerous. This fix is over $3,000 and not attainable for the average American to pay out of pocket. Ford needs to extend the warranty for the transmission clutch shift motor to keep the roads safe.

The contact owns a 2014 Ford Focus. The contact stated that after arriving at her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.