2001 FORD FOCUS Complaints

MY KEY WILL GO INTO THE IGNITION OF MY FORD FOCUS, HOWEVER THE STEERING WHEEL REMAINS LOCKED AND THE KEY WILL NOT TURN AT ALL. EVEN AFTER "JIGGLING" THE STEERING WHEEL, I CAN'T TURN THE KEY AT ALL. AFTER SEVERAL ATTEMPTS FOR SOME REASON THE KEY CAN TURN. I HAVE TRIED SEVERAL DIFFERENT "TESTS" TO SEE IF PERHAPS PARKING STRAIGHT ON,ETC WILL ALLOW ME TO START MY CAR HOWEVER THERE IS NO RHYME OR REASON TO IT. THIS PROBLEM LEAVES ME QUITE FRUSTRATED, POSSIBLY STRANDED, AND POSSIBLY IN DANGER AS I CAN'T START THE CAR WHEN I NEED TO. IT HAS BEEN A COUPLE DAYS AND I THOUGHT I WAS GOING CRAZY SO I HAVE NOT DONE ANY REPAIRS YET. BUT AFTER READING THAT THIS IS A PROMINENT PROBLEM, LOOKS LIKE I WILL HAVE TO FIX IT. I AM AFRAID TO DRIVE IT ANYWHERE FOR FEAR THAT MY CAR WILL NOT LET ME TURN THE KEY. *TR

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS AND MAKES A THUMPING SOUND. ALL OF THE EXTERIOR LIGHTS FLICKER WHEN THEY ARE ACTIVATED. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,003 AND FAILURE MILEAGE WAS 37,000.

I BOUGHT THIS CAR IN JUL07. IN DEC07 STARTED HAVING PROBLEMS WITH CAR SURGING/JOLTING WHILE DRIVING ON HIGHWAY (55-65 MPH) THEN CAR WOULD JUST STALL, COMPLETELY DIE. ENGINE LIGHT WOULD COME ON, NO POWER STEERING NO LIGHTS. I WOULD MANAGE TO GET IT OVER TO THE SIDE OF THE ROAD NARROWLY AVOIDING ACCIDENT AND CAR WOULD NOT START. AFTER SAT FOR ABOUT 10 MINS IT WOULD START. IT WOULD DRIVE OK FOR ABOUT 10-20 MILES AND THEN SURGE AND DIE. IT HAPPENS PERIODICALLY AND IN BETWEEN THE CAR MAY DRIVE FINE FOR WEEKS. SERVICE CENTER CAN'T FIND ANYTHING WRONG WITH IT. IT JUST HAPPENED AGAIN 3-18-08 WHILE I WAS DRIVING ON INTERSTATE AT 65MPH, JOLTED TWICE AND COMPLETELY DIED. I WAS NEARLY KILLED AS A SEMI WAS BEHIND ME AND ANOTHER BESIDE ME. I HAD TO FIGHT THE CAR TO GET IT OFF THE SIDE OF THE ROAD AND NARROWLY MISSED THE SEMI RUNNING UP OVER THE TOP OF ME. AFTER SITTING FOR 10 MIN IT STARTED AGAIN BUT WOULD NOT REACH FULL POWER. I COULD ONLY GET IT UP TO ABOUT 50 MPH, THEN STARTED JOLTING AND DIED AGAIN AFTER ABOUT 6 MILES THIS CONTINUED FOR 30 MILES. ENGINE LIGHT WAS ON. I HAD THAT READ BY ADV AUTO LATER AND IT WAS TWO CODES ONE FOR MASS AIRFLOW SENSOR. IT HAS BEEN IN SERVICE GARAGE SINCE THEN. THEY CAN'T FIND ANYTHING WRONG WITH IT. I DID NOTICE THAT THIS SEEMS TO ONLY BE HAPPENING WHEN IT RAINS. THEY SPRAYED WATER TODAY ON THE FRONT OF THE CAR WHILE IT WAS RUNNING AND IT DIED IN THEIR SHOP. THEY STILL HAVE NO IDEA WHAT IS WRONG WITH IT. IT ALSO HAS A LOUD VIBRATION/NOISE IN FRONT END. MOTOR MOUNTS HAVE BEEN CHANGED, NEW ALTERNATOR, NEW BATTERY, NEW BELT REPLACED DEC 27,07. THE VEHICLE DIED AGAIN FEB 5, 2008 6 TIMES. IT DIES AT ALL SPEEDS AND SOMETIMES STALLS AT STOP LIGHTS/SIGNS. I AM EXTREMELY FRUSTRATED WITH IT AND NEED A RELIABLE CAR TO GET TO WORK AND AM MAKING CAR PAYMENTS ON A CAR THAT HAS BEEN IN THE SHOP 36 DAYS IN THE LAST 90. ALSO VERY CONCERNED ABOUT CAUSING AN ACCIDENT OR KILLING MYSELF, MY KIDS OR SOMEONE ELSE. *TR

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC LIGHT, THE BATTERY LIGHT ILLUMINATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND THEN FLAMES APPEARED. SHE STOPPED AND EXITED THE VEHICLE WHEN IT BECAME COMPLETELY ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A REPORT WAS FILED. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,899. UPDATED 04/11/08 *BF THE DEALER STATED CONSUMER HAD VEHICLE IN A PINCH BOLT TORQUED AND A ZETEC ENGINE CABLE ROUTING. THE DEALER ALSO REPLACED BOTH FRONT COIL SPRINGS. UPDATED 04/11/08 *TR

COIL SPRINGS. LEFT FRONT COIL SPRING BROKE WITH OUT REASON. THANKFULLY THE SPRING DID NOT BLOW OFF OF RETAINING AREA. IF IT HAD WHILE I WS DRIVING THIS COULD HAVE POTENTIALLY CAUSED MY STEERING TO LOCK UP BLOW A TIRE OR WHO ELSE KNOW WHAT. AND THE OUTCOME FROM ANY OF THESE COULD HAVE BEEN LIFE THREATENING. *TR

THE DEVICE IN THE STEERING WHEEL HOUSING THAT CANCELS THE TURN SIGNAL HAS FAILED FOR THE THIRD TIME SINCE I BOUGHT THE CAR. THE PART IS OBVIOUSLY DEFECTING IN DESIGN. THIS FAILURE RESULTS IN MY RELUCTANCE TO USE THE TURN SIGNALS SINCE I MUST TURN THEM OFF MANUALLY AFTER COMPLETING THE TURN. AND NOT USING TURN SIGNALS COMPROMISES DRIVING SAFETY. *TR

I HAD RECEIVED A LETTER IN JANUARY 2004 FROM MR. FRANK M. LIGON, DIRECTOR OF SERVICE ENGINEERING OPERATIONS OF THE FORD MOTOR COMPANY. THE LETTER STATED THAT IN ACCORDANCE WITH PROGRAM 03N01 (ENGINE STALLING IN 2000-01 FORD FOCUS VEHICLES) CUSTOMER'S VEHICLES "MAY EXPERIENCE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS ULTIMATELY CAUSING THE ENGINE TO STALL COMPLETELY...AS A RESULT OF CONTAMINATION OF THE FUEL PUMP FILTERS."..."FORD IS OFFERING TO REPLACE YOUR VEHICLE'S FUEL PUMP (PARTS AND LABOR), AT NO COST, IF YOUR VEHICLE EXHIBITS ANY OF THE ABOVE CONDITIONS...VALID FOR A PERIOD OF 10 YEARS FROM THE ORIGINAL WARRANTY START DATE, WITH NO LIMIT ON MILEAGE." ...I HAD BEEN EXPERIENCING THE ABOVE FOREMENTIONED SAFETY ISSUES WITH MY 2001 FOCUS, AND TOOK THE CAR TO THE DEALERSHIP FOR SERVICE. THE DEALER HAD TO REPLACE THE FUEL PUMP AND FILTER, ORIGINALLY STATING THAT IT WAS COVERED UNDER THIS PROGRAM, BUT CALLED BACK LATER AND ULTIMATELY CHANGED THEIR MIND. THE EXPLANATION GIVEN WAS THAT THIS PROGRAM WAS NO LONGER "OPEN." SINCE THE COMPANY HAS ACKNOWLEDGED THIS PARTICULAR SAFETY CONCERN, CONFIRMED THE LETTER BEING SENT AND MY VEHICLE FITTING THE PROGRAM 03N01 GUIDELINES OF MAKE, MODEL, YEAR, AND TIMELINE (10 YEARS UNLIMITED MILEAGE), AND HAS REFUSED TO REPAIR THIS DEFECT FREE OF CHARGE, AS STATED IN THEIR LETTER, ...I WOULD LIKE TO FILE AN OFFICIAL COMPLAINT ON THIS ISSUE ...AND I WOULD APPRECIATE YOUR ASSISTANCE IN RESOLVING THIS RUNAROUND THAT THE FORD MOTOR COMPANY HAS GIVEN ME. I GOT THE LETTER, HAD THE PROBLEMS AND SAFETY ISSUES AS STATED IN THAT LETTER, IT HASN'T BEEN 10YRS, SO WHY DID I HAVE TO PAY FOR THEIR DEFECT? THANK YOU FOR YOUR TIME AND ASSISTANCE! *TR

TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CV-JOINT MAKES A NOISE WHEN THE VEHICLE MADE A RIGHT TURN AT APPROXIMATELY 5 MPH. THE DEALER STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. AN INDEPENDENT MECHANIC STATED THAT THE CV-JOINT WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 40100 AND THE FAILURE MILEAGE WAS 40000.

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 2 MPH THE VEHICLE HIT A PATCH OF ICE, SLID INTO A CURB, AND CAUSED THE SUSPENSION FRONT CONTROL ARM TO BEND. A NEW SUSPENSION FRONT CONTROL ARM WAS INSTALLED BY THE DEALER. ON MARCH 14, 2008, WHILE MAKING A TURN THE VEHICLE MADE A CLUNKING NOISE, THE STEERING FAILED, CAUSED THE VEHICLE TO HIT THE CURB AND THE SUSPENSION FRONT CONTROL ARM WAS BENT AGAIN. THE FAILURE MILEAGE WAS 60000 AND THE CURRENT MILEAGE WAS 87587.

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 40 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE BEGAN VIBRATING AND JERKING. SHE PULLED OVER AND STOPPED THE VEHICLE. SHE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SIDEWAYS. NO ONE HAS INSPECTED THE VEHICLE YET, BUT THE CONTACT WAS INFORMED THAT THE AXLE SPLIT IN HALF. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,050.