2012 FORD FOCUS Complaints

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle would suddenly lose automotive power and stall. During the failure the message "system in park" would display. The vehicle was taken to the local mechanic who diagnosed that the transmission module was faulty and needed to be replaced. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 161,541.

The contact owns a 2012 Ford Focus. The contact stated while driving 70 MPH, the transmission failed to shift as designed. The contact stated that the transmission malfunction service now warning light was illuminated. The contact parked on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, the warning light was no longer illuminated. The contact was able to continue driving to his destination. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the transmission malfunction service now warning light was again illuminated. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2012 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled inadvertently. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred while driving. The contact was unable to veer to the side of the road and was unable to restart the vehicle. The vehicle was towed to the dealer where the transmission software was updated; however, the failure persisted. The contact stated that the transmission fault message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts were on back order. The manufacturer was notified of the failure and informed the contact that the parts were not available. The manufacturer referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 115,000.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while attempting to reverse, the gear shifter failed to shift into reverse. The contact stated that while driving approximately 30 MPH, the vehicle started hesitating. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The contact was informed that the transmission control module failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was no longer covered under warranty. The approximate failure mileage was 88,000. Consumer was told by a dealer Car with VIN 1FAHP3E26CL327697 is no longer under the warranty as it ran out 3 months ago. Ford is not willing to make the repair at no cost to us. Case number with Ford is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

I have a 2012 Ford Focus with transmission issues. It shudders when taking off, loses power when shifting and doesn't shift correctly. We have had overheating issues and stalling and not starting issues. It has to do (with my understanding) of the type of transmission they used in these vehicles.

The contact owns a 2012 Ford Focus. The contact stated while his wife was starting the vehicle, the transmission malfunction warning light was illuminated. The driver continued driving to her residence. The contact stated he was unable to shift from park(P) to drive(D). The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

The contact owns a 2012 Ford Focus. The contact stated while stationary at a stop sign and depressing the accelerator pedal, the vehicle started shaking and jerking forward. The contact stated that the check engine warning light was illuminated. The contact continued driving however, the failure was progressing. The contact was able to drive to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

Car will not go in reverse. Code shows actuator clutch stuck. Replaced actuator. Repair shop suggested TCM, but was able to reset TCM and reverse worked once, but while in reverse, shifter will slip into N and D with just a tap, and no button depression. It only responded once, and now code is back. Unsafe by not being able to reverse out of harms way, and while in reverse can go into N or D inadvertently.

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the transmission module service now message displayed on the instrument cluster and the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 20 mph and the transmission shifted independently into neutral. The contact stated the ABS and traction control activated independently with the ABS and traction control warning lights illuminated. The contact was able to exit to a nearby gas station at 5 mph and the hill ascent assist not available message was displayed on the instrument cluster. The contact depressed the brake pedal and parked the vehicle on the hill. The contact waited 5 minutes before restarting the vehicle and stated that the ABS and traction control warning lights were off. The contact continued to drive and while approaching her residence the vehicle began to decelerate again. The contact called the local dealer and made them aware of the failure. The dealer had no appointment availability until 2023. The contact called another local dealer, Ray Skillman Ford (1250 US-31, Greenwood, IN 46143, (317)885-9800) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.

Got Error Code P1450 of CPV which falls under the following Recall but Ford Motor Company is stating the VIN does not fall under this recall as they are VIN Specific but the link below states the recall affects the vehicles built from 8/1/2010 to 4/17/17. This vehicle build date according to the door sticker is 3/12 which should fall under the recall See Below Link: https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V735-0635.pdf