2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 15-20 MPH, the gear shifter became inoperable. The vehicle was rocking forward and backwards. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer informed the contact that the repair was not covered under a warranty or recall. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 70,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving 35-40 MPH, the vehicle decelerated and would not exceed 5 MPH. The check engine warning light was illuminated. The contact was able to drive to the nearby residence. The vehicle was towed to the dealer, where the TCM was replaced; however, the failure persisted. The contact stated that the vehicle was jerking and hesitated to respond while driving from a complete stop. The vehicle was taken back to the dealer, where it was test-driven and diagnosed that the failure was related to Ford Campaign Number: 19N08 and the clutch assembly needed to be replaced. The dealer informed the contact that the Service Campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had sent a notice of Ford Campaign Number: 19N08 in 2019; however, the contact stated that the notice was sent to the previous owner as she became the owner of the vehicle after the warranty had expired. The failure mileage was approximately 59,000.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was notified of the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Focus. The contact stated that on several occasions, the transmission would shudder while depressing of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer to be serviced under an unknown recall; however, the failure returned after the repair. The contact stated that after the initial failure, the vehicle was repaired four separate times, all related to the same failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.

The contact owns a 2014 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered while coming to a complete stop. Additionally, the vehicle hesitated to accelerate from a complete stop. The vehicle was taken to an independent mechanic, who determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was included in Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension) however, the warranty had expired. The failure mileage was approximately 79,000.

When car is wet, windshield wipers turn on an go crazy an will not stop. Even when car is off they continue to wipe at crazy speeds. Car stay parked in wet weather. Fuse had to be pulled to shut off

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start. The contact was able to restart the vehicle after a jumpstart and stated that she was unable to shift into reverse(R). No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was then taken to a local dealer, where it was diagnosed that the battery and the transmission control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact also stated that while driving at various speeds, the vehicle was jerking and while coming to a stop at a stop signal, the vehicle was stalling. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle sputtered upon depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer, where the clutch was replaced; however, the failure recurred two years later. The vehicle was taken back to the dealer, where the clutch was replaced for a second time; however, the failure persisted. The dealer was notified and advised the contact to take the vehicle for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair would be covered if the failure was related to the TCM. The failure mileage was approximately 24,000.

The transmission control module cause my car to only work in drive. I was in a rural area without adequate resources or any warning that the module would go out. After being able to get if eventually towed to a dealership they fixed the tcm module and then informed that the clutch in my vehicle with an automatic transmission was out and the vehicle was now stuck in reverse. The clutch going out is a result of the tcm component wearing out the clutch this information was provided by a ford mechanic. Both the parts are faulty in the vehicle leaving drivers stuck in places without any warning that they will soon need to be serviced. Ford covers repairs for some of these things under their customer satisfaction program; however, that does not remedy the fact that the parts are faulty and will need constant repair throughout the vehicles lifetime.

The contact owns a 2014 Ford Focus. The contact stated that while attempting to reverse, the vehicle remained stuck into neutral(N). The vehicle was pushed with assistance. There was no warning light illuminated. The vehicle was towed to an unknown dealer, where a repair was completed for the TCM failure; however, the failure reoccurred several times. Additionally, the contact stated that the transmission was slipping in and out of gear. The vehicle was taken to a second dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 50,000.