2018 FORD FOCUS Complaints

The contact owns a 2018 Ford Focus. The contact stated while her husband was driving at an undisclosed speed, he heard an abnormal ticking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact's husband was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump, resulting in engine damage. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 MPH, the vehicle started losing motive power. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The contact stated that the "Engine Fault - Service Immediately" message flashed on the instrument cluster. The contact was able to drive the vehicle to the residence. The contact attempted to start the vehicle however, the vehicle was making a loud abnormal whirring sound coming from the engine compartment. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the engine oil pump drive belt had failed and that the engine and oil pump needed to be replaced; however, the dealer informed the contact that parts were not available to complete the repair. The failure mileage was approximately 80,500. VIN tool confirms parts not available.

The engine died while I was driving with my fiance, and the steering gave out. There was a loss of power to both the engine and brakes. The timing of shifting was inconsistent and I couldn't keep up with speed of traffic. Ford has confirmed that there is a problem with my vehicle and that the engine could explode. This is from their recall live on their site: "The engine oil pump drive belt tensioner arm to fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash." My car has been inspected by the local Ford dealership. There was a warning lamp that showed on the dashboard the day I had planned to get an oil change done by the Tuttle-Click Ford. They completed my oil change and did not acknowledge that I had an engine warning light. I had to call them back the same day to ask why the light was still on and if they fixed it, and they said to bring it back in. Once I did, they said they would have to take apart my engine. After bringing it to two other mechanics (the failure getting progressively worse), one of them was kind enough to let me know my car was recalled. Information that Ford never led out with once I brought my car in.

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to restart immediately. The vehicle restarted after 2-3 attempts. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 120,000.

I purchased this car recently, and it ended up having a faulty transmission. Research shows many of these car’s with a “Power shift” transmission have had the same issue. Please do what’s right, and initiate a recall. Thank you!

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the "Service Engine Soon," message was displayed. The contact stated that the vehicle then inadvertently lost motive power. The low oil and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 64,000.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM's were increasing and decreasing erratically on the tachometer, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission was not shifting properly. Due to the failure the clutch 'A' stuck-engaged fault requiring the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.

The contact owns a 2018 Ford Focus. The contact stated while at a complete stop, a message indicating that the vehicle was overheating was displayed, and the vehicle went into LIMP Mode. The contact was able to pull into a gas station. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed due to the oil pump failure. The vehicle was repaired under warranty; however, the failure recurred while at a complete stop. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt failure had caused the engine to fail. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The failure mileage was approximately 43,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 10 MPH and slowing for pedestrians in a parking lot, the brake pedal was depressed however, the vehicle failed to slow down as needed. The contact shifted the vehicle to park(P) to stop the vehicle. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that due to an oil pump failure, the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

I was driving on the highway and the oil light came on and the car started to slow down. Luckily made it home that night. Woke up next day started the car. Did not see any lights on the dash. When I got halfway down my drive way the car just shut off and the engine light and oil light came on. Cut it off and back on to get it back up the drive way. After cutting it back on the only light on was oil light but it would not move. Towed it to 3 different local shops and all 3 said I needed a new motor which would coast 5-6,000 dollars. The motor has around 78,000 miles on it.