2014 FORD FOCUS Complaints
View complaints related to 2014 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,590 complaints submitted for the 2014 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 FORD FOCUS- Solsberry, IN
The contact's mother-in-law owns a 2014 Ford Escape. The contact stated while driving from a complete stop, the vehicle was shuddering and hesitated while responding. The contact's mother-in-law was able to continue driving; however, the failure reoccurred, and the transmission was slipping while driving. The vehicle was taken to the dealer, where the transmission clutch was replaced twice within a year and two months; however, the failure reoccurred. The vehicle was taken to the dealer, where the transmission control module (TCM) was replaced and reprogrammed, and the transmission clutch position was adjusted under warranty. Additionally, the vehicle was test-driven; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch needed to be replaced at the owner's expense as the warranty had expired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Akron, CO
When driving the car will just shut itself down. We took the car to a Ford dealership in Sterling Colorado in October of 2021 and was told that there was a recall on the electronic control module, transmission control module and that due to Covid it would take up to 8 months for the part to come in. When we contacted the dealership at the end of the 8 month wait they stated that they couldn’t repair the car to take it to a different dealership in Wray Colorado . We were again told that it could take several months to get the part in, we waited for several months for the part and it still didn’t come in. We contacted Ford about the issue and they told us to take the car back to the first dealership and have them put it on the computer just to confirm that it was the electronic control module, transmission control module and it would be taken care of. We did that and now Ford is telling us that they won’t fix the car because they can’t get the part, they want us to pay for a new transmission at the tune of $8000.00 and said that since the car was over 80,000 miles and out of the original warranty they won’t cover the repair for a new transmission. The dealership said the only way to fix the car is to have a new transmission control module or a new transmission. The recall on the transmission module covers the car up to 150,000 miles and our car has under 127,000 miles on it. We have tried since 2021 to get this taken care of.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Mequon, WI
The radio made unpredictable loud booming and crackling noises even with the radio turned off and including when the car engine was initially turned off until all courtesy lights were off. These jolting noises scared me, caused me to be a tense and distracted driver and potentially prohibited me from hearing outside sounds I should have been aware of. The independent service center confirmed this was a recognized problem with this vehicle. Other than the repair center, the problem has not been inspected by others. There were no warning signs of the problem.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Sturgeon Lake, MN
The contact owns a 2014 Ford Focus. The contact stated while driving 70 MPH, the vehicle failed to shift gear as needed or accelerate properly. The contact stated that the vehicle was losing motive power and stalling while driving. There was no warning light illuminated. The contact pulled over to side of the road and turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 56,161.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Pittsburgh , PA
Transmission on these fords are bad!!!!not only me but everyone I know with a ford focus has had some issue with their transmission. My car has spontaneously stopped driving while kids in car. Transmission fault service light and engine light will immediately come on when car starts or it will give you about 1 mile to drive before it shuts car down. Recently dealership “fixed recalls” fuel tank. It is not fixed. I also believe it is the reason my transmission fault come on. I have had the car since April 2022 drove for a few month ran out of gas, because I believed it was wrong because it always is ultimately I only ran out of gas. Since that day I’ve had major issues. The transmission light was never on until a few months ago, it did use to stall when attempting to start. It would show up spontaneously and once it happens there is nothing you can do. It is very dangerous! I have gotten recalls “fixed” drove the vehicle for 2hours the miles to empty were still reading wrong, dealership said give it a few miles. It never changed, it is still wrong I’m pretty sure this issue of the fuel tank has brought on transmission issues that are very alarming and costly. The dealership did not successfully fix the issue with the fuel tank because of the obvious of the miles to empty, also engine light came back on, and ultimately did shut the car back down.
Source: NHTSA WEB SITE -
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2014 FORD FOCUS- Pittsburgh , PA
Transmission fault!!! Once I noticed the previous recall on the gas tank valve it ultimately stopped my vehicle. I cannot drive it due to first running out of gas from fault in miles to empty. Car would out of nowhere stop driving as well as barely start. The gas already reading incorrect, the. Now the transmission light continues to come on. I almost crashed more than once with kids in the car due to it after 2hours of driving fine, immediately stopping and not allowing the car to drive. Gas tank recall when sent into the dealership yet the issue is still there. It is obvious because the miles to empty are still wrong cause me to possibly put too much has not enough gas. It is very unsafe to drive.
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Hamilton, IA
The contact owns a 2014 Ford Focus. The contact stated that after turning off the vehicle, the engine remained running. There was no warning light illuminated. The contact stated that the failure had been draining the battery. The contact’s husband had to disconnect the battery after turning off the vehicle in order to prevent the battery from being drained. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 15C06. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Spartanburg, SC
The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle and depressing the accelerator pedal, the vehicle would not properly accelerate. While attempting the accelerate from being stationary, the vehicle would not immediately accelerate. The cause of the failure was not yet available. The manufacturer and local dealer were notified of the failure, but no assistance was available. The failure mileage was 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 FORD FOCUS- Owensboro, KY
The transmission slips and shudders, when taking off from stop, also when driven a long distance transmission with slip and shudder. Yes it is available for inspection upon request Safety is that could be rear ended causing severe injury to myself or other driver. No the vehicle has not been inspected No warning lights
Source: NHTSA WEB SITE -
2014 FORD FOCUS- Winter Garden, FL
The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. Additionally, while operating the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE