2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 50 MPH, the wrench symbol warning light illuminated. The contact pulled over and parked the vehicle. The vehicle was turned off and failed to restart. The vehicle was towed to the local dealer where it was diagnosed that there was an internal coolant leak and that the high voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,305.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle started to shudder. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch to be replaced. The vehicle was repaired but continued to experience the failure for a second time in May 2022. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The contact took the vehicle to a second local dealer, Ed Morse Ford Lebanon (260 W Elm St, Lebanon, MO 65536: 417-532-3146) and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated while driving at various speeds, the vehicle would suddenly shift into neutral, causing the contact to pull over and wait until the failure was self-corrected. The transmission failure warning light was illuminated. The contact stated that for the past three months the vehicle remained inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at slow speeds, the transmission overheated and failed to allow the vehicle to accelerate. The vehicle was taken to the dealer to be diagnosed and produced code: P0805 P0809. The contact was informed of Manufacturer Recall Number: 19N08 (PCM). The vehicle was repaired; however, after the vehicle was retrieved, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not repaired a third time. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer, but no further assistance was provided. The failure mileage was approximately 135,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the message “Transmission Fault. Service Now” was displayed. The accelerator pedal was depressed but the vehicle failed to respond. The contact veered to the side of the road for a moment. The contact was able to drive to her nearby residence at 5 MPH. The vehicle was then taken to the nearby dealer, where it was diagnosed that the transmission control module (TCM) sensors had failed. The dealer replaced the TCM; however, the failure reoccurred. Additionally, the contact stated that she would hear abnormal dragging sounds coming from underneath the vehicle while driving. The contact stated that upon attempting to drive from a complete stop, she vehicle would shudder and fail to respond. The vehicle was taken to a repair shop, where it was diagnosed that the transmission was slipping. The The vehicle was then taken to the dealer, who diagnosed that the vehicle experienced an internal transmission failure, which caused a hole in the output shaft, and the hole extended to the transmission case. The contact contacted the manufacturer for assistance with repairing the vehicle under an unknown extended warranty, but the manufacturer referred the contact to the NHTSA hotline. The vehicle was not repaired. The failure mileage was approximately 100,000. The VIN was unavailable.

The contact owns a 2014 Ford Focus. The contact stated after placing the vehicle into drive(D) and depressing the accelerator pedal, the vehicle would hesitate and shudder and eventually begin to gain forward momentum. The contact stated that once the vehicle went through all the gears, at approximately 35 MPH, the vehicle would operate normally. However, the contact stated that once the speed was lowered, he would depress the accelerator pedal and the vehicle would hesitate and shudder. The contact stated no warning light was illuminated. The contact stated that the failure had become a constant failure and would occur at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Transmission Control Module and the transmission clutches needed to be replaced. The contact was informed by the dealer that there were two manufacturer Customer Satisfaction Programs Numbers: 14M02 (Power Train) and 19N08 (Power Train) had been issued but that the warranty coverage period had been exceeded. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 177,000.

- Faulty windshield washer pump pushing liquid into the Body Control Module and harness - Damaged electrical communications communications controlled by the Body Control Module including: 1) functionality of the wipers resulting in obscuring the windshield from clear visibility of the road 2) vehicle will not reliably shut off after removing the key. It continues to run. 3) vehicle will not reliably shift into different gears due to the disruption of the electronic transmission signaling. 4) electrical system drains the battery after a few hours of sitting idle. - The problem has been identified by a dealership - A dealer has inspected the problem. - Washer pumps would intermittently function and then randomly would not.

The contact's wife owns a 2014 Ford focus. The contact stated while his wife was driving approximately 65 MPH, the transmission was slipping, and the vehicle was jerking. The vehicle then decelerated to 5 MPH with the check engine warning light illuminated. The contact's wife veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the failure persisted, and the vehicle would not exceed 20 MPH while driving. The contact's wife was able to drive to her destination. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The independent mechanic related the failure to Ford Campaign Number: 14M02. The dealer was notified of the failure and informed the contact that the part was on back order for 16 months. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 19,972.

The contact owns a 2014 Ford Focus. The contact stated that after a rainstorm, the shift selector would no longer shift from park to drive, rendering the vehicle undrivable. The vehicle was examined by an independent mechanic who diagnosed that the PCM was faulty and needed to be replaced. The local dealer and manufacturer were notified of the failure and informed the contact that the PCM was on back order and unavailable. The vehicle was not repaired. The failure mileage was 120,000.

Transmission Control Module went out on my 2014 Ford Focus that I had just purchased March of 2022. The vehicle had only 40,000 miles wen the TCM went out and luckily it happened while I was in my driveway. I had the car towed to Owen Ford in Jarratt , VA. Of course, we had to wait for the part to come in which took a few months. At first we were told that we would have to pay for the TCM and the fee to do the work. Later we were called to tell us that Ford had made it a recall. So they finally repaired the TCM and called my husband to come try it out. My husband drove 7 miles up the road and back and went to the little store next to the dealership. When he got back in the car, the car would not go forward or in reverse. He walked back over to the dealership and told them the issue. They went and got it. Said they didn't know what was wrong with it because no code came up. So they said they would have to rebuild the whole transmission and it would cost me $3900. I'm sorry but I had no transmission problem until the TCM went out. And the dealership can't tell me what exactly is wrong but wants to charge me $3900. Ford should be responsible for fixing my vehicle. It was running just fine until the TCM went out.