2013 FORD FOCUS Complaints
View complaints related to 2013 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,120 complaints submitted for the 2013 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 FORD FOCUS- Akron, OH
The transmission seems like it doesn’t want to go right away. It gives off a twitch which doesn’t allow me to start up right away and causes my tires to spin.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Fort Lauderdale, FL
The contact owns a 2013 Ford Focus. The contact stated after driving approximately 35 MPH, the contact attempted to shift to reverse; however, the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the clutch needed to be replaced. The contact researched and became aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Orange, TX
I have a current recall on my transmission I notify for it. I went up there to get the recall fixed. They plugged it up to the machine to see about my transmission, and they said it came back with a cold that was not associated with the recall for my transmission, but it did say something was wrong with my transmission, I looked into that popped up on the cold reader and it’s it. I gave them the number and they said that Ford will be unable to pay for it and they told me I would have to pay $175 in order to hook it up to the main machine to see what exactly the code is if it match the cold that will pay for me new transmission. I explained to them that if I have a recall on the car for my door, lash and my transmission , why would I have to pay for so he kept running around loops not trying to give me a correct response basically just making me trying to pay for them to hook up something that should be for free so my car is accelerating is not accelerating speed, it keeps on clicking is something to do with my transmission, which it has a recall on it before in Orange will not fix it Paid paid off so I need someone to help me solve this matter because Ford and Orange is trying to make me pay for something that is a recall that should be fixed and free if someone call me back at [XXX] thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Porter Ranch, CA
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly jolting forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the clutch, slave cylinder, and shift levelers. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Perrysburg, NY
I have the DPS6 Transmission from the Michigan plant. My Focus SE started to shudder, jerk, didn't want to shift,. Also, acted like the car was going to stall and when in reverse wouldn't back up. I also had problems with loss of power. I didn't feel safe when driving, what happens when I'm on the road if the car won't shift when in traffic? It's a hazard !! Had a new clutch, seals, gasket, cylinder put in (2023) and now( End of January 2025) it's started again along with shift forks as I was told by the dealership. Ford FIX THE PROBLEM your DPS6 Transmission should be REPLACED !! Are you waiting for deaths to happen ? You've known about this but haven't helped your customers.
Source: NHTSA WEB SITE -
-
2013 FORD FOCUS- Bakersfield, CA
The contact owns a 2013 Ford Focus. The contact stated while driving 20 MPH, the transmission hesitated while upshifting to the next gear. The contact pulled over to the side of the road and heard an abnormal ticking sound coming from the transmission. The contact was able to get the vehicle back to the residence safely. The dealer was contacted. The contact stated that the vehicle was repaired after the first failure; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was provided an estimate for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD FOCUS- Tucson, AZ
The vehicles power steering assist has failed and there are active recalls from the same manufacturer and year but not my specific VIN.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Freeman, MO
My transmission went out on me and I was stuck right in the middle on the highway. That puts everyone’s safety at risk. These Automatic transmission’s are faulty from factory and Ford is refusing to “FIX” them. They will only accept to update the TCM and that’s not a fix when it has internal problems. I did get a warning on the screen saying transmission malfunction and a check engine light.
Source: NHTSA WEB SITE -
2013 FORD FOCUS- El Cajon, CA
The vehicle jerks from gear to gear when getting the car to move, hesitates and feels like it's skips
Source: NHTSA WEB SITE -
2013 FORD FOCUS- Spanaway, WA
I started experiencing intermittent (what seems like transmission) Issues about a little over a year ago. It would randomly occur and usually after the engine was warmed up and I had been driving a lot that day. It would only occur from a dead stop and then starting to accelerate from 1st to 2nd gear. The RPMs would go way high but the car wouldn’t accelerate I would let off the gas and then give it a little gas right away and it would seem to “grab” and the car wouldn’t accelerate start to go. It has over time increasingly gotten worse increasing from just 1st to 2nd gear and now 2nd to 3rd gear. I have a transmission that is a dual clutch transmission so it is an automatic but when I want to I can put my gear shifter into “S” mode (sport mode) and the car then acts as a manual transmission needing the driver to change gears by pushing a + or a - button on the gear shifter either when accelerating or downshifting gears. It never acted up in “S” Mode only during automatic driving until recently. What sparked my need to write in about this is when I was driving down the freeway the car all of a sudden lost power but the RPMs accelerated up into the Red zone on my tachometer. Essentially I was dead driving 60 mph down the freeway and quickly losing speed cars were swerving around me and one almost rear ended me. It put my life and the life of my passengers all at risk and it was scary! I had a good friend of mine who is an ASE Certified mechanic look at the car and he couldn’t see anything wrong but because this happens intermittently I wouldn’t expect the problem to occur for him during a five min test drive. However it doesn’t change the severity of what I have been experiencing. There was a previous recall on my vehicle for this transmission and these exact problems and although it was repaired (under a different owner) I am experiencing the same issues. Maybe the replacement transmission was also faulty? since my “service transmission” light came on as well.
Source: NHTSA WEB SITE