2015 FORD FOCUS Complaints

View complaints related to 2015 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 990 complaints submitted for the 2015 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 FORD FOCUS
    - Wake Forest, NC

    Vehicle acceleration dies out during normal pressure of gas pedal. Coding showing transmission Actuators malfunctioning. Odometer Reading 120,631 check engine light came on. Date of malfunction 11/24/2025 , Vehicle was taken to Affordable Transmission on 11/25/2025

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Atlanta, GA

    I was getting ready to leave the grocery store and I crank up my car and I had a light come on stating that my car was overheating transmission turn off the car and as I tried to pull out of the parking lot, the car would barely accelerate it would barely go to mountain and it was stuttering up the heels I had to turn off the vehicle. Let it sit for five minutes to let it cool off and then I had to crank the car back up and then it started to drive again, but I did get a indication on my front dash stating that it was transmission

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Phoenix, AZ

    2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 – Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Princess Anne, MD

    Transmission overheating and internal wear (metal particles in fluid) following electrical/TCM malfunction in Ford Focus DPS6. Transmission failure recurred after earlier repair under 14M02. Current failure includes overheating messages, shudder, and loss of safe drivability. Ford acknowledges issue relates to known PowerShift defect but refuses coverage. Vehicle unsafe.

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - New Ipswich, NH

    The contact's son owns a 2015 Ford Focus. The contact stated that while her son was driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer however, the mechanic could not diagnose the failure because there were no active warning lights illuminated. The contact's son had received a message from the Ford App that there was a Customer Satisfaction Program for the TCM (Transmission Control Module). The failure persisted, and the dealer was notified of the program, and the contact was informed that the Customer Satisfaction Program had expired. The contact was referred to the manufacturer, and the manufacturer informed the contact that there was a warranty on the vehicle for the purge valve. The contact was instructed by the manufacturer to inform the dealer to have the purge valve replaced under the warranty. The contact informed the dealer about the purge valve warranty, and the dealer informed the contact that the failure was not related to the purge valve and insisted that the failure was related to the TCM. After several disputes between the dealer and the manufacturer about the issue, the contact was informed that no assistance for the repair would be provided. The vehicle was not repaired. The failure mileage was approximately 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 FORD FOCUS
    - Lewiston, ID

    Car is stalling at low speed and losing power. Does not do it at high speed. Occasional check engine light. Will start surging. This is a know issue with the Ford Focus and Ford has issued a Customer Satisfaction Program 24N07. They refuse to honor the program unless you keep paying them for diagnostic work until the code shows up for it. I have ran the codes myself on it and it is fuel related to the Canister Purge Valve. This issue is very dangerous in that the car does stall out on the road with no warning. I have had this issue with the car for several years and have received the CSP letter but cannot get the work done. The issue happened 3 times yesterday, 11-5-2025.

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Providence, RI

    The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Walhalla, SC

    Vehicle was checked by local dealer and stated repair code 14M02 needed to be completed. 10 year extended warranty was concluded in June, 2025, but this is a safety concern. The car stopped in the road, right off the interstate, because the transmission quit working properly. Gears shifted very hard when transmission started working again. After parking, the car would not go back into reverse.

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Jersey City, NJ

    I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2015 FORD FOCUS
    - Gypsum, CO

    The car would not shift into a gear, would not shift gear to propel itself in traffic causing a safety issue. A warning light would come on saying the transmission was getting overheated. Ford of Glenwood Springs Colorado refused to look at the car because of its age despite the recall on the clutch for the year, make and model of the car. A NAPA shop determined the clutches were out. NAPA quoted $4,253 to fix the problem. I called Ken Garff Ford in Fort Collins Colorado at 4809 S. College Avenue to get this fixed under the recall. They said my VIN number wasn't covered, and the cost would be $6,000. I called Ford 1-866-436-7332 spoke to Ron employee #2192738 and was told he would document the call but could not do anything. Ford is aware of the safety issue we simply want them to standby their product and fix the problem or reimbursing us for the repairs to avoid a further hardship to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE