2016 FORD FOCUS Complaints

View complaints related to 2016 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,150 complaints submitted for the 2016 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD FOCUS
    - ESTERO, FL

    Lee County was working on the road and were replacing a section of Lazy D Farm Road and there was a section cut out and try to get across the section the transmission over heating light came on

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Cream Ridge, NJ

    In the Ford 3 cylinder 1.0L Ecoboost engines there is a terrible wet belt system, there is a recall on the automatic models but nothing for the manual models, regardless of the fact that the manual models are designed far more poorly than the automatic models in the sense that the manual models have no tensioners and rely solely on the factory tension of the screws, keeping in mind that the belt is both rubber and sitting in hot oil when in use, if not a money grab, my best guess is that they hoped the wet rubber belt would simply not not stretch in good faith. 4 days after getting basic maintenance, the wet belt failed, clogging the oil pickup causing engine failure, and temporary loss of power steering, after the engine was given time to warm up, luckily the road was nearly empty, and i was driving at a slower pace. However the fact that Ford Motor Company has gone nearly a decade without dealing with the issue, and then denies having knowledge of this design flaw, is absolutely and abundantly absurd. I have all vehicle maintenance records, as well as mechanic testimony, all of which point to this incident being caused by poor engine design. In addition to the estimated cost to replace the engine is 8,500$, or about 140% the cars total value prior to the engine failure. This a NOT a minor issue, this is not even a uncommon fail point on many other manual models, this IS a major safety concern, that god forbit it, could lead to a major accident. I simply think that the Ford Motor Company should be made accountable for cheaping out for profit, at the cost of customer’s safety.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Cream Ridge, NJ

    The transistor arm or tensioning arm for the wet belt, which drives the oil pump in the oil pan failed, leading to oil starvation to the engine, causing total catastrophic engine failure, and temporary loss of power steering, while driving, fortunately, I was moving at a slow pace in minimal traffic, however, this is a known fail point in Ford 1.0 L ecoboost 3 cyl engines, that Ford claims my vehicle does not have, and refuses to cover, regardless of the fact that it did happen, and I have pictures in mechanic testimony to prove this to be true, had I’ve been on a different road, or had more traffic, this could have to a fatality. The engine replacement would cost a estimated 4500-7500$

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - dwight, KS

    The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Temple, TX

    Fuel pump went out and caused car to stall and leave me stranded on the side of the road when dash indicator showed 23 miles left to travel. I had this fixed through the dealership Drive Time sent me to mechanic shop as was still under dealership warranty.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Yuma, AZ

    The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact also stated that while attempting to start the vehicle, the vehicle failed to respond as intended. Additionally, while driving at an undisclosed speed and attempting to make a left or right turn, the lost motive power. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The mechanic retrieved DTC: P2872 (Clutch "A" Stuck Engaged). The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14N02 (Extended Warranty Coverage for PCM Reprograming in the Event of ABS Vehicle Speed Signal Related Communication Loss that Disables OBDII System Monitors); however, the VIN was not included in the CSP. The manufacturer was notified of the failure, and informed the contact that the VIN was not under warranty or recall. The failure mileage was 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - MARCUS, IA

    I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - nokesville, VA

    The rear view camera does not work most of the time. Hasn't for years. Seems Ford can't make a rear view camera that works, since I see Ford recalling all manner of other vehicles for their rear view camera. They need to do it for the Focus as well.

    Source: NHTSA WEB SITE
  • 2016 FORD FOCUS
    - Wayne, MI

    The contact owns a 2016 Ford Focus. The contact stated that while her granddaughter was driving approximately 30 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that her granddaughter heard an abnormal knocking sound coming from the engine compartment. The vehicle was driven to a dealer who was unable to diagnose the vehicle immediately. The vehicle was then taken to an independent mechanic. The vehicle was diagnosed, and it was determined that the oil pump had failed and stopped pumping oil to the engine, resulting in damage to the engine. The contact was advised that the engine and the oil pump needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mailed a letter to the manufacturer about the failure, but had not yet received a response. The failure mileage was approximately 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD FOCUS
    - Charlotte, NC

    The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle started losing motive power. The contact heard an abnormal grinding sound coming from under the floorboard. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as intended and was jerking and vibrating abnormally. The contact stated that the failure was more pronounced after the initial failure. The contact stated that later, the check engine warning light illuminated, and the vehicle was difficult to start. The contact stated that the check engine warning light was orange. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the clutch actuators needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to a problem with the dual clutch transmission installed in the vehicle. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE