2016 FORD FOCUS Complaints

The contact owns a 2016 Ford Focus. The contact stated that a large amount of white smoke was coming from the exhaust tip with the check engine warning light illuminated. The vehicle was driven to a dealer where it was diagnosed with a cracked engine block and that the engine needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.

The radio failed and yes it is able to be inspected.Screeches as your driving it comes and goes . Never sure when it will do it scares you . There was no warning on this just started to do it and then radio was no longer working.Radio is no longer working but sound is still coming out unexpectely you never know when it will come on .

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.

We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.