2014 FORD FOCUS Complaints

The third clutch has failed. This has caused massive jerking and the car actually slips out of drive stalling the car temporarily in the road of traffic. This vehicle is a danger to me and people on the road driving near me. Ford refused help with this problem.

The contact owns a 2014 Ford Focus. The contact stated that after starting the vehicle, the vehicle failed to accelerate moving forward or while attempting to reverse. There were no warning lights illuminated. The vehicle was towed to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included. The contact then had the vehicle towed to a certified mechanic who installed a rebuilt transmission to replace the existing transmission. Approximately 6 months later the failure reoccurred. The vehicle was returned to the same certified mechanic who stated that the TCM needed to be reprogrammed. The vehicle was towed to the dealer who performed the reprogramming of the TCM; however, the failure reoccurred. The contact returned the vehicle to the mechanic to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware by the dealer who denied the repair under the recall due to the VIN not being included. The approximate failure mileage was 125,000.

Transmission Control Module has failed on the car. The car is currently in the car dealership and can take months to receive the part.

The contact owns a 2014 Ford Focus. The contact stated while at a stop sign, the vehicle would not accelerate forward. The vehicle was taken to the dealer and the clutch assembly was replaced, but the failure reoccurred. On another occasion, the contact stated he felt the vehicle shake and felt that the transmission was shifting rough. The vehicle was taken to the dealer again and the transmission shift levels were adjusted, but the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced, and the shift levels needed to be re-adjusted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline to file a complaint. The approximate failure mileage was 90,000.

2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 18V-735. THE CONSUMER STATED ITS BEEN ALMOST 3 YEARS AND VEHICLE IS STILL AT THE DEALER AWAITING FOR THEM TO PERFORM THE RECALL.

My 2014 ford focus will not reverse. It also does not lock the doors while driving and have had problems opening the back hatch.

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the TCM and another unknown warning light illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the TCM module needed to be replaced; however, parts would not be available until 2023. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 162,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was then taken to a local dealer who confirmed there was no associated recall under the VIN. The dealer informed the contact that the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer where the transmission clutch was replaced under an unknown recall. However, the contact stated while driving 45 MPH 6-months later, the vehicle downshifted to first gear independently. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The contact shifted from park(P) to drive (D); however, the transmission remained stuck in first gear and the vehicle would not exceed 10 MPH while driving. The contact was able to drive back to his residence. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were on back order. The failure mileage was approximately 65,000.

In May 2022, I was stopped at a stoplight when it turned green, I pushed the accelerator but my car did not move forward. The engine revved but it seemed to not automatically shift into gear and accelerate. This caused me to hold up traffic and put myself and others at risk by not accelerating as anticipated or expected. Since then, the dealer has confirmed that the transmission control module is faulty. I believe this is the 4th time I have had a transmission related issue (either the control module or the clutch) since I purchased this car. Prior to this event, there were no warning lights that the transmission was about to fail.