2014 FORD FOCUS Complaints

My 2014 Ford Focus Titanium experiences bucks and jerking on a daily basis. I will be making turns crossing large streets and I will have a chance to go and when I do the car will stall and the power will come back almost getting me killed by oncoming traffic. Also at red lights or stop signs I will stop and then press the gas only to have the car go a little and then stall or jerk/buck in which the person behind me (especially at red lights) thinks I'm going and goes only to have me stop and then they almost hit my back (I actually had one person tap my back bumper but thank Jesus I was ok). Also on the highway doing 55-70 MPH and I press the gas to move a lane or go forward more the car will drop gears and stall causing the cars behind me to almost hit me and honk. This is not too mention the slips and bucks the transmission causes on the daily which are just annoying. This is extremely dangerous! I have given my wife my Nissan Rogue and taken the Ford Focus as I don't feel safe letting her (or myself) drive it. And the transmission has been replaced as well as the clutch before and most recent the car wouldn't go in reverse and they fixed the TCM. It is now known that Ford KNEW about these issues and did nothing! I'm afraid one day I will die in an accident and it will be because of this transmission but we don't have the money to get rid of the car we already paid off. And no one wants to buy this junker as we've tried to sell it! I don't know what to do as this is unbelievable?!

I purchased my 2014 Ford Focus in 2018. I drove it very little between 2020-2021 due to Covid and being furloughed. Once back to regular driving the car was shuttering and in July 2022 the clutch and TCM failed. At first the dealer denied it had anything to do with the transmission or settlement from ford. I had to file an intent to arbitrate just to get it fixed under the warranty. The TCM was on on indefinite back order and I was told it could be up to a year. I filed for arbitration trying to get a repurchase using the Magnuson moss the federal emission and design defect, and the consumer fraud act. I was denied because of the class action lawsuit. Ford refuses to honor their own warranty and the federal warranty because of this lawsuit. The suit was filed prior to my purchasing the vehicle as was the opt out. I am not involved w that lawsuit and should not be held to its terms. It’s terms benefit ford. The TCM warranty was extended to 10 years by Ford in 2015 2 years before the lawsuit. I filed a complaint w the EPA and miraculously Ford found a TCM and repaired it in one day. My car sat for months. It still shutters and has lost power in the 3 weeks that I have had it back. Mooresville Ford where the car was repaired refuses to give me an invoice or any information on any additional warranty on the replacement parts. This car is a danger and threat! The fact that u allowed ford to get away w this is disgusting. Ford claims that ur car has to fail 3 times before a repurchase. So your telling me that while driving, usually on the highway, at over 65 mph my car has to lose power and I have to navigate it to the right with my steering and brakes that should hopefully work before I can get a repurchase?! Under Magnuson moss and the EPA warranty I’m eligible for a repurchase. The car is not safe and I could not resell it to anyone in good conscience knowing that it will fail again. The replacement parts are the same defective parts that u allow them to use

transmission control module faulted out. In 2018 a recall for the dual powershift clutch was repaired, now the TCM faulted out in the car while i was driving, i had an infant in the car and it died in the middle of a busy highway almost causing us to crash! I had to be towed, I called ford motor company to be told it was not under recall, only to find out that in fact it is, and their in a lawsuit currently for these problems. I work 2 jobs, Latham ford refused to even look at my vehicle for 2 months, i work, i cannot go without a car. The tcm is currently on a national backorder for thousands of people. I had no means of transportation for an entire month, it cost me hundreds of dollars for taxis and ubers. I found a replacement part on my own and had it installed yesterday. the manufacturer stated in the description, that the part was already programmed, it was not. It was misrepresented, and it cost me an extra $400.00 to have it programmed, and also the software needed to be updated to clear error codes in the tcm for it to be relearned. So far im out about 2 thousand dollars for a known manufacturing issue that could have ended FATAL. I want to be reimbursed for every dime i spent, and the inconvienience! I have reciepts for the part and labor! I will never buy a FORD product again after this. I could have died, along with my passenger. something needs to be done!

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk, shudder or hesitate while depressing the accelerator pedal. The contact also stated that the check engine warning light illuminated and the transmission service message was displayed. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with transmission failure and referred him to a dealer for assistance. The dealer was also notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure and informed him that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated while driving 70 MPH, the vehicle began to decelerate. The contact stated no warning light was illuminated. The contact was able to park on the side of the roadway. The vehicle failed to restart. The vehicle was towed to a nearby gas station, even though the fuel gauge indicated that there was fuel in the tank. The contact stated that he added 9 gallons of fuel and the vehicle restarted. The contact stated that he had experienced the failure 6 times. The contact took the vehicle to an independent mechanic and they associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

The car was having problems shifting and the check engine light came on. Took car to independent mechanic and they discovered the Transmission control module needs to be replaced, but not able to get one. Told there is a 50,000 on a waiting list to get one. Went to trade car in at ford dealership towards a new ford and they will give $100 for our 2014 focus with the TCM problem.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after coming to a complete stop, the vehicle would intermittently jolted forward upon depression of the accelerator pedal with the transmission warning light illuminated. The dealer was initially notified about the recall and confirmed that parts would not be available for months. The contact then took the vehicle to another dealer where and left the vehicle in their possession. The contact was then informed that the manufacturer had instructed the dealer to order the parts then closed the recall. The contact was informed to pick up the vehicle despite the recall not being serviced; the recall was removed from the VIN. The manufacturer had not been notified of the issue. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the message "Transmission Fault" was displayed. The contact veered to the side of the road. The contact was able to continue driving; however, the failure reoccurred. The contact stated that the vehicle would surge while braking or accelerating. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and the failure was associated with Ford Customer Satisfaction Program Campaign Number: 14M02. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the part to repair the vehicle was not available. The failure mileage was approximately 92,000.

The contact owns a 2014 Ford Focus. The contact stated that the clutch was slipping. While driving at various speeds, the vehicle stalled with the check engine warning light illuminated and flashing on and off. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000. The VIN was not available.

The contact's daughter owns a 2014 Ford Focus. The contact stated that the transmission warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that there was a defect inside the transmission. The contact was then informed that the part to repair the transmission was on backorder. The manufacturer was notified of the failure and provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.