2015 FORD FOCUS Complaints

I STARTED THROUGH A BUSY INTERSECTION ON A GREEN LIGHT. THE CAR LOST POWER STEALING IN THE INTERSECTION. I BLOCKED TRAFFIC FOR SEVERAL MINUTES BEFORE I COULD GET ASSISTANCE TO MOVE THE CAR OUT OF THE WAY. NO ONE HIT MY CAR BUT IT WAS A DANGEROUS SITUATION.

FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

THIS CAR CUT OFF WHILE DRIVING IT HAS BEEN TAKEN TO THE FORD PLACE IN COVINGTON GEORGIA THE PROBLEM IS STILL HERE ALMOST COST ME MY LIFE CUT WHILE ENTERING INTO TRAFFIC IT HAPPEN OFTEN I AM PAYING ON THIS CAR MY JOB CLOSE DO TO COVID I NEED THIS CAR TO RUN BETTER SO I CAN WORK

CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR

THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT

THE TRANSMISSION ON MY CAR HAS BEEN OCCASIONALLY STUTTERING AND OVERHEATING AT LOW SPEEDS AND HIGH SPEEDS. FORD HAS AN EXTENDED /TSB FOR THE TRANSMISSION REGARDING THE VERY SAME PROBLEM. HOWEVER THEY REFUSE TO SERVICE MY CAR EVEN THOUGH IT FALL WITHIN THE MILEAGE AND YEAR. REASON IS BECAUSE THE CAR WAS INVOLVED IN AN ACCIDENT LAST YEAR WHICH HAD NOTHING TO DO WITH THE DRIVETRAIN AND THEY HAVE CANCELLED ALL WARRANTIES REGARDING THE CAR.

DRIVING ENGINE WILL STALL AND ENGINE WON'T START IF YOU GET GAS. PURGE VALVE IS NOT WORKING CORRECTLY AND THERE ISN'T A RECALL CURRENTLY ON THIS CAR BUT ON OTHERS 2012-2018 FOCUSES.

HELLO, MY NAME IS [XXX]. I AM EMAILING YOU BECAUSE I HAVE A BIG PROBLEM/CONCERN. MY CAR HAD A RECALL ON SOMETHING IN THE TRANSMISSION. SO IN APRIL OF 2019 I TOOK MY CAR TO THE SHOP AT CARMEN FORD IN NEWCASTLE, DE WHERE I PURCHASED MY CAR FROM. WHEN I TOOK IT THERE THE CHECK ENGINE LIGHT FOR THE RECALL HAD CAME ON AND IT WAS JERKING. THEY CLAIM THEY FIXED IT. WELL IN THE BEGINNING OF DECEMBER 2019 MY CHECK ENGINE LIGHT CAME ON WITH THE SAME CODE AND WAS JERKING AGAIN. I TOOK IT BACK TO CARMEN FORD. THEY HAD MY CAR THREE WEEKS AND THEY SAID ALL THEY HAD TO DO WAS RESET TWO THINGS THAT WEREN'T MATCHING UP. THE SAME DAY I PICKED IT UP I HAD TO TAKE IT BACK BECAUSE IT WAS STILL JERKING. THEY HAD MY CAR TWO IN A HALF MORE WEEKS THAN CALLED ME AND SAID THAT 4 TECHS DROVE MY CAR AND THEY HAD NO PROBLEM AND IT WASN'T JERKING. SO I WENT UP THERE AGAIN ON JANUARY 13,2020 AND DID A RIDE TEST WITH BILL WHO AT THIS TIME HAD NOTICED THE JERKING MY CAR WAS DOING THAT I WAS TALKING ABOUT. WE TURNED AROUND AND WENT BACK TO CARMEN FORD WHERE HE SAID HE WILL LET THE TECHS NO IT'S JERKING NOW. TWO DAYS LATER HE CALLED ME AND SAID THE TECH DID A SHUTTER TEST AND IT'S NORMAL. HE SAID THAT SOMETIMES FORD CARS DO THE JERKING AND THAT IT IS NORMAL. I EXPLAINED TO THEM IT HAS ONLY DONE IT THESE TWO TIMES THAT MY CHECK ENGINE LIGHT CAME ON WITH THIS RECALL THING. HE SAID THERE IS NOTHING ELSE TO DO AND MY CAR WAS READY FOR PICK UP. I PICKED UP MY CAR ON FRIDAY, JANUARY 15,2020. WHEN I PICKED IT UP IT WAS MAKING A LOUDER NOISE THAN HAD BEEN, STILL JERKING VERY BAD AND NOW WILL NOT REVERSE. I CALLED THE SERVICE SHOP AT CARMEN FORD SATURDAY MORNING JANUARY 16,2020@ 10:30AM AND THEY BASICALLY BLEW ME OFF. THIS IS MY ONLY VEHICLE AND I HAVE TWO YOUNG CHILDREN THAN I HAVE TO DRIVE WITH IN THAT CAR AND I DON'T FEEL IT IS SAFE AND THEY ARE REFUSING TO FIX ANYTHING BUT KEEP TELLING ME IT'S FINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.

2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.