2018 FORD FOCUS Complaints

Slipping of transmission in my Ford Focus 2018 SE With transmission not in-gaging fully and sluggish have difficulty with it not pulling up hills. My vehicle has an automatic transmission, not a clutch. Had repair vehicle about 2 years ago. Under supposed recall. Vehicle is now reacting the same as before. I am not sure what the previous repairs entailed. However, the vehicle has ran fine until 2 days ago.

I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.

The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle failed to shift gear properly. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated and then unintendedly accelerated. The check engine warning light and the transmission warning light was illuminated. The vehicle was taken to an independent mechanic and scanned with an OBD2 scanner however, the vehicle produced unknown codes. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and not covered under warranty. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.

UNKNOWN clutch actuators housing needs constant cleaning and causing car to not go into reverse

The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift into reverse. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the purge valve and coolant reservoir needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 63,691.

July 9, 2023 Rough idle and hesitant to start. No check engine light no codes on reader. Had oil changed as part of routine scheduled maintenance and was told coolant was low and topped off. July 13 noticed coolant at low on coolant reservoir. July 14 car shut off getting off highway driving to work. Check engine light now illuminated. I was able to restart the car but started to overheat and got overheating warning. Turned off ignition and restarted did not get overheating warning until I started driving. 8 hours later coolant reservoir below low line, added coolant and attempted to drive home, car shut off. Having car towed to dealership that replaced the engine. Engine only has 10,000 miles but odometer reads 68,000 Ford says no warranty is on the replacement motor.

Car was hesitant to start, then shut off. Tried to start ignition and received warning on dash of engine failure. Was towed to dealership, engine needed to be replaced due to timing chain being dislodged and destroying lower part of engine. 54,000 miles

My 2018 Ford focus has an issue with the clutch in the automatic transmission. I have been told by my local dealership this is caused because people drive the car to “nicely” and the clutch gets polished. I believe this is a hazard because my car had been having issues starting to move when going uphill since 12000 miles

I was driving normal speed on a highway and all of a sudden my speed slowed to 0 and I had to hurry and pull over fast. I was so scared and it was so dangerous. I took it to a shop and they said I need a new transmission. The car never indicated there was an issue prior to this incident.

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The service engine warning light was illuminated. The vehicle eventually restarted and was driven to an independent mechanic. The contact was notified of fuel tank failure caused by an excessive vacuum in the fuel vapor management system. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,500.