2001 FORD FOCUS Complaints

I HAD TAKEN MY GRAND-DAUGHTER TO THE DENTIST AND WHEN WE CAME OUT THE KEY IGNITION WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED UP. I SPENT THE MOST OF THE MORNING TRYING TO GET IT TO TURN ONE MORE TIME SO THAT I COULD TAKE IT TO FORD TOWN TO GET IT FIXED. I KNEW WHAT HAD HAPPENED BECAUSE MY DAUGHTER HAS A 2004 FORD FOCUS AND HERS HAD JUST LOCKED UP ABOUT A MONTH BEFORE AND SHE NEVER DID GET IT TO TURN OVER, SHE HAD TO HAVE HER CAR TOWED AND THE IGNITION CYLINDER DRILLED OUT, FINALLY WE WERE ABLE TO GET IT TO TURN OVER ONE MORE TIME AND THE MAN AT FORD TOWN TOLD ME TO LEAVE THE KEY IN THE IGNITION AND THE NEXT DAY THEY WOULD TRY AND WORK MY CAR IN TO HAVE IT FIXED. I TOOK IT TO FORD TOWN THE NEXT DAY AND THEY FIXED IT AND IT COST ME $184.37. *NM

DT*: THE CONTACT STATED THE VEHICLE WAS IN AN ACCIDENT WITH AN AIR BAG DEPLOYMENT. THE AIRBAG CAUGHT THE CONTACT'S SHIRT ON FIRE (INVESTIGATION #EA02017) CAUSING THIRD DEGREE BURNS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER AFTER THE ACCIDENT, HOWEVER THE INSURANCE COMPANY DECIDED THE VEHICLE WAS A TOTAL LOSS AND THE DEALER NEVER MADE ANY COMMENTS OR DETERMINATIONS. A POLICE REPORT WAS TAKEN. UPDATED 11/09/06. *JB

IGNITION LOCK-UP. FIRST TIME MAJOR DISASTER WITH INDEPENDENT MECHANIC AND DEALERSHIP COSTING ME $1055.26 JUST BECAUSE THE KEY CYLINDER/KEY WOULD NOT WORK. SECOND TIME IT LOCKED UP, 14 MONTHS LATER, STILL COST ME OVER $500.00 FOR FIX AND NEW KEYS AT DEALERSHIP. *JB

CAR WON'T START. KEY WILL NOT ENTER IGNITION. FROM WHAT I UNDERSTAND, THIS IS A RECURRING PROBLEM WITH THIS MODEL. *NM

MY IGNITION KEY OFTEN STICKS IN THE IGNITION AND CAN NOT BE REMOVED. THIS IS A VERY COMMON PROBLEM AND FORD KNOWS ALL ABOUT IT. THEY WILL ONLY REPLACE IT WITH THE SAME DEFECTIVE PIECE OF JUNK. IT MAKES THE CARS UNSAFE AS THEY SOMETIMES LOCK THE COLUMN AND SOMETIMES MAKE IT IMPOSSIBLE TO RESTART THE CAR IN UNSAFE LOCATIONS, SUCH AS HIGH CRIME AREAS OR ADJACENT TO INTERSTATE HIGHWAYS. IT MAKES THE CARS VULNERABLE TO THEFT. FORD WILL DO NOTHING ABOUT IT AND IT SEEMS EVERY FOCUS WILL HAVE THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD PRODUCT AS THEY DO NOT OWN UP TO THEIR DESIGN FAILURES. *JB

DT*: THE CONTACT STATED THE DOORS WERE INOPERABLE FROM BOTH INSIDE AND OUTSIDE. TO GET INTO OR OUT OF THE VEHICLE THE DOOR MUST BE LEFT AJAR. THE DEALERSHIP DETERMINED THE DOOR LATCHES MUST BE REPLACED.

2001 FORD FOCUS, 6 YRS OLD, ONLY 38K MILES. IGNITION CYLINDER LOCKED UP AND I WAS UNABLE TO INSERT KEY MORE THAN HALFWAY. VEHICLE HAD TO BE TOWED TO DEALER ($75), WHO REPLACED CYLINDER FOR $350. DEALER REPORTS THEY STILL SEE THIS REPAIR ABOUT ONCE A MONTH ON THE 2000, 2001 MODELS. *JB

*THIS IS A SAFETY ISSUE!* WHEN LEAVING WORK MY CAR WOULD NOT START, THE STARTER WOULD NOT ENGAGE AND ACCESSORIES WOULD NOT COME ON...I WENT INSIDE FOR 10 MIN TO TRY TO ARRANGE A RIDE HOME...WHEN I CAME BACK TO THE CAR I DECIDED TO TRY ONE LAST TIME AND THE CAR STARTED RIGHT UP NO PROBLEM. WHILE DRIVING HOME (AT ABOUT 8.30PM LOCAL TIME...FULLY DARK OUTSIDE) AT APPROX. 50 MPH THE CAR DIED INCLUDING MOST ACCESSORIES, MOST NOTABLY, THE HEADLIGHTS. WHEN I TRIED TO STEER THE CAR TO THE SIDE OF THE ROAD, THE STEERING WHEEL LOCKED. THIS ALL HAPPENED VERY QUICKLY, I WAS BRAKING AND THERE SEEMED TO BE SOME POWER ASSIST TO THE BRAKES BUT NOT FULL BRAKING POWER. I WAS HEADED STRAIGHT AT A LARGE TREE WHEN THE CAR SUDDENLY CAME TO LIFE AGAIN AND I MANAGED TO JUST MISS IT. I LIMPED THE CAR ABOUT A 1/4 (AT 10 MPH) TO MY BROTHERS APARTMENT AND IT DIED 2X AGAIN ON THE WAY. AFTER SEVERAL DAYS TRYING TO DIAGNOSE THE PROBLEM I DISCOVERED THAT WIGGLING THE KEY IN THE IGNITION INDUCES THE CAR TO DIE. UPON RESEARCHING THIS PROBLEM I FOUND THAT THIS HAS BEEN REPORTED ON A WIDE SCALE BASIS AND IT CONCERNS ME THAT A RECALL HAS NOT BEEN ISSUED. I WAS VERY LUCKY NOT TO BE INJURED OR KILLED BY THIS PROBLEM AND MANY MANY PEOPLE ARE UNAWARE OF THIS RISK (AS WAS I UNTIL ONLY A FEW DAYS AGO). I HAVE FOUND NO WAY TO GET THE MATTER CORRECTED VIA THE MANUFACTURER AS THE CURRENT REPLACEMENT PART IS ALMOST IDENTICAL TO THE ORIGINAL AND IS NOTED FOR SHORT LIFETIME AND FOR FAILING IN THE SAME MANNER. *NM

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE ENGINE STALLED COMPLETELY. THE VEHICLE WAS RESTARTED, AND STALLED A SECOND TIME. THE VEHICLE WAS SHIFTED INTO PARK, AND WOULD NOT START BACK UP FOR 3 DAYS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED. THERE WAS A NHTSA RECALL# 03V482000 WHICH PERTAINED TO THE GASOLINE FUEL SYSTEM. THE FUEL DELIVERY MODULE HAD PREVIOUSLY BEEN REPLACED 3 TIMES WITH NO SUCCESS. THE MANUFACTURER WAS ALSO NOTIFIED, WHO INFORMED THE CONTACT THAT THERE WAS NOTHING THAT COULD BE DONE.

MY IGNITION WILL NOT TURN. I HAVE TRIED EVERYTHING. I GUESS THE IGNITION CYLINDER NEEDS TO BE REPLACED. *NM