2016 FORD FOCUS Complaints

The contact leased a 2016 Ford Focus. The contact stated that on numerous occasions while driving, the vehicle intermittently lunged forward and hesitated. The contact then stated that while the brake pedal was depressed, the engine revved, the RPM’s increased and the wheels started to spin without the accelerator pedal being depressed. No warning light was illuminated. Additionally, the contact stated that prior to the failure, a software update was performed on the vehicle. The contact inquired from the dealer if there were any recalls on the vehicle and was informed that they would be in contact. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle made a loud squealing sound. Additionally, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Focus. The contact stated that the dealer had previously replaced the TCM and clutch assembly; however, the failure recurred while driving at an undisclosed speed, and the gear shifter was unable to shift to the intended gear with the transmission message displayed. The vehicle was towed to the dealer where it was diagnosed that the TCM and the clutch assembly needed to be replaced again. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 74,700.

The contact owns a 2016 Ford Focus. The contact stated that while shifting into gear, the vehicle failed to respond. The contact also stated that the engine failed to start occasionally. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

There was not an accident, but I don't know where else to type my comments. The car won't shift properly and tends to stall at times. This is not only dangerous as cars behind can't always know why I am driving so slow, but obviously, poses a problem if car can't shift at all and I (or my wife or daughter) is left stranded somewhere. Took car to dealer last week and they replaced clutch assembly for $2925. This is extremely frustrating since the clutch was repaired at 26,100 miles. That didn't work, so now we have to pay that amount. Let's be honest, these cars are known for clutch/transmission issues, so replacing this again at 45,000 is not fair at all. Why isn't Ford doing the right thing and offering to replace this at their own cost? I don't have current receipt for $2900 as I haven't picked up car yet, but work costs can be confirmed at Manning Ford in DeKalb, Illinois. I will upload original receipt when my dad took car in the first time for this issue. That was covered by warranty, and since this happened again, I believe the fair things to do would be for Ford to replace at no cost to us.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was hesitating, vibrating, and driving rough. The vehicle was taken to the local dealer on multiple occasions however, the mechanic was unable to duplicate the failure. The contact stated that no repairs were performed. The contact stated that the failure became more frequent and included improper acceleration. The contact stated that the check engine warning light remained illuminated. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 20,000.

Fuel pump system is causing the car to intermittently stall out in any gear (manual transmission). This symptom has caused my car to stall while driving in traffic leading to loss of acceleration control and total engine stall. I live in constant fear that i will be in another accident due to completely random engine stall. I feel my safety is at risk while continuing to drive this vehicle, and will continue to look for a different safer vehicle. All other ford engines put in this year and model have this recall already in place.

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was notified of the failure and the contact stated that the dealer declined to repair the vehicle because the warranty had expired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 82,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speed, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred on three other occasions. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the vehicle was taken to the dealer for recall repair. However, the dealer informed the contact that they could not complete the recall repair unless she paid a repair fee for unrelated repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 71,000. Parts distribution disconnect.