2018 FORD FOCUS Complaints

My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.

The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact attempted to restart the vehicle however, the engine failed to turn over. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the oil pump tension assembly and the turbo charger failed to operate as designed. The contact was informed that the engine and the oil pump tension assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000

Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.

MY VEHICLE IS THE SAME YEAR MAKE AND MODEL AND ENGINE AS THE ONE ON RECALL. BUT MY VIN ISNT. BUT I HAVING ISSUE WITH THE RECALL PART . OCTOBER AS PUMPED GAS , MY VEHICLE STARTED SPUTTERING AND CUT OFF, THOUGHT MAY OF BEEN BAD GAS. WELL EACH TIME I ADD GAS , IT STARTS SPUTTERING, DIES AND STALLS AT STARTING. I LOOKED IT UP AND REALIZED PURGE VALVE ON CAR WAS OBVIOUSLY CAUSING ,MY ISSUE. COUPLE WEEKS AGO ON JANUARY 20TH I DROVE VEHICLE TO DO A DASH AND MY CAR DIDNT WANT TO CHANGE OUT OF FIRST GEAR , LIKE THE TRANSMISSION WAS GOING BAD, I LITERALLY HAD TO SHIFT TO LOW GEAR ADN BACK TO DRIVE AND NEXT DAY IT DIED ON ME AT RED LIGHT BUT STARTED BACK UP . WELL 1/30/23 WAS ON WAY ABOUT MILE FROM STORE TO ADD GAS, HAD 10 MILES TO E AND MY CAR DIED GOING 45 MPH AND WOULDNT EVEN START BACK. LUCKILY NOONE WAS BEHIND ME OR MY SON AND HIS FRIEND MAY OF BEEN HURT FROM GETTING HIT. DUE TO CAR SHUTTING OFF GOING DOWN THE RD. I CONTACTED DEALERSHIP AND WAS TOLD NO RECALL ON MY VIN BUT SAME YEAR MAKE AND MODEL AND 2.0 GDI ENGINE.

FORD REFUSAL OF NO COST SERVICE/REPLACEMENT for an ACTIVE RECALL on 2018 FORD FOCUS Canister Purge Solenoid Issue: Engine stalls at idle. Engine underperforms at lower speeds (under 40mph). Engine does not start immediately after refilling gas tank. Check engine light is on. Independent (i.e. non-dealer) mechanic checked on 09Feb2023. Diagnostic codes report Canister Purge Solenoid error. Independent mechanic noted a FORD recall (reference: 18S32) for 2018 Ford Focus Canister Purge Solenoid replacement, but my VIN does not show an active recall. FORD Customer Service and local dealers refuse to include my VIN on the active recall. FORD has not offered any opportunity for an appeal to have my VIN included on the recall.

The Ford DPS6 transmission has lost reverse and buck, jerks and possibly sudden acceleration. It’s a 2018 Ford Focus with the same issues as the 2012 models and up.

The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the vehicle started to shudder and then decelerated without warning. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure persisted. The vehicle was taken to the dealer again and the mechanic stated that the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000.