2012 FORD FOCUS Complaints

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM, purge valve, and clutch assembly had failed and needed to be replaced. The TCM and purge valve were repaired under warranty. The clutch assembly was not repaired or replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 128,000.

The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to turn the wheel like it needed. If there had been fast moving traffic at that time, I could have been hit and severely injured, Why hasn't this been recalled yet? The problem has been confirmed by an independent service center. I had to go there when my power steering intermittently came back on because it was only 6 blocks away from my house and I didn't dare try to drive it to a ford dealer which was 12 miles away. I'm not positive about the light coming on, but I believe I saw a circle with an "i" inside of it I was too stressed to notice completely, when I was trying to control my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ford Focus. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to move forward. The contact stated that the failure had occurred while driving on a major highway. The contact stated that after the vehicle sat for approximately ten minutes, the vehicle was restarted, and the vehicle independently reset. The vehicle was driven to the residence. In addition, the contact stated that several days prior to the failure, the vehicle was started; however, the gear shifter failed to shift into drive(D). The contact stated the gear shifter only shifted into reverse(R), and the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the message "Transmission Hot," was displayed. In addition, the transmission was slipping. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the failure was a known failure, there was no fix available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 225,000.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated the transmission unexpectedly downshifted before slamming into gear. The vehicle intermittently returned to normal functionality, or the RPM would fluctuate, and the transmission would shift rough. No warning light was illuminated. The vehicle was taken to the dealer, who retrieved DTC: P07A3 (Failure with the clutch A stuck causing transmission friction). The contact was informed that the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted for approximately an hour. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.

The contact owns a 2012 Ford Focus. The contact stated that while attempting to refuel, the fuel nozzle continuously clicked off. Additionally, while operating the vehicle, the fuel gauge malfunctioned and displayed inaccurate fuel information. The contact stated that the fuel gauge incorrectly displayed a full fuel tank; however, the contact stated that the vehicle stalled. The tow service was called to the scene and discovered that there was no fuel in the fuel tank. The tow service added fuel and the vehicle restarted and operated normally. The vehicle was taken to the local dealer who diagnosed that the fuel tank, fuel gasket, and canister purge valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 127,255.

I went to emissions and I received an “Important Vehicle Safety Recall Information” notice that states Transmission Control Module Extendes Warranty Coverage”.

The contact owns a 2012 Ford Focus. The contact stated that the front driver's side door failed to latch securely while closed. The contact stated that the door occasionally unintendedly opened while driving. The contact stated that the failure required him to drive with an arm out the window holding the door closed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The dealer diagnosed the vehicle and informed the contact that the part to repair the vehicle was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 178,000. Parts distribution disconnect.