2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. Upon investigation, the contact found notifications of NHTSA Campaign Numbers: 18V735000 (FUEL SYSTEM, GASOLINE) and 20V331000 (LATCHES/LOCKS/LINKAGES) associated with the VIN. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was shifted into neutral(N) and coasted to the side of the road. The check engine warning light illuminated. The contact waited for one to two hours before restarting the vehicle. The accelerator pedal was depressed at the same time while starting the vehicle. The vehicle was taken to the dealer; however, the contact was informed that the vehicle was serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) in 2019. The vehicle was not inspected, diagnosed, or repaired. The contact was the second owner of the vehicle and was unsure if the previous owner had repaired the vehicle under the recall. The contact searched on the NHTSA.gov website, and the website indicated that the recall was incomplete. The contact stated that the failure had become worse. The manufacturer was not made aware of the issue. The failure mileage was approximately 190,000.

10/02/23. Recall repair 14M02B was performed by blue Springs Ford, blue springs MO. Milage on car 96,028. Car has had normal oil change by same dealer. Car now at 107,000 miles only slightly over 10,000 miles in two years has same TMC issue but code now is P07A5. Diagnosed by same dealership and because 1st time replacement done. They are not obligated to fix again. I would agree except for the lack of miles put on Car since repair. Asking for another repair due to faulty parts.

While has had the transmission recall work done x 2 and was told by the mechanics that to recync “drive it like you stole it” when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60’s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the “drive it like you stole it” to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn’t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn’t this part of what controls the sync in the transmission in the first place? Isn’t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system?

Here’s an overview of the transmission issues with the 2014 Ford Focus — and how many owners feel Ford Motor Company has repeatedly failed to properly fix them. ?? What’s wrong with the transmission The 2014 Focus (and many models 2012–2016) came with a dual-clutch automatic transmission system (PowerShift transmission). That system used “dry” clutches — rather than a traditional, fluid-cooled torque-converter — which turned out to be a flawed design in real-world use. Dry clutches tend to overheat, wear out prematurely, slip, and fail, especially under common driving conditions. [XXX] +2 [XXX] +2 As a result, owners of 2014 Focus vehicles reported a long list of recurring symptoms: rough or jerky shifting, shuddering when accelerating from a stop, slipping gears, delayed or harsh gear changes, grinding or clunking noises, hesitation before accelerating (especially dangerous when merging or pulling out), and in some cases failure to shift properly or unexpected behavior like popping out of gear. [XXX] + [XXX] m + [XXX] m +3 For many drivers, these issues didn’t appear once — but kept happening repeatedly. In some cases, transmission control modules (TCMs) were replaced; in others, clutch/seal assemblies were replaced. Yet—even after repairs—the problems often resurfaced. Ford Transmission Settlement +2 CarComplaints +2 Some complaints describe serious safety and reliability concerns: jerky or unpredictable acceleration or deceleration, failure to downshift when braking (in one complaint the car “lurch[ed] forward into intersections at red lights”), slipping unexpectedly — all of which pose danger to drivers, passengers, and others. [XXX] +2 ?? Why many owners and lawsuits say there was a systemic defect According to class-action complaints, the problem isn’t just “bad luck” — it stems from fundamental design, manufacturing, and programming flaws in the PowerShift transmission. The dry- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2014 Ford Focus experienced a sudden failure of the DPS6 transmission. The vehicle shows trouble code P07A3 (Clutch A Stuck On). The car jerks violently when shifting, loses power, hesitates in traffic, and sometimes fails to engage gears properly. This creates a dangerous situation when merging, crossing intersections, or accelerating from a stop. Sport mode stopped working, and the transmission enters a failure state during driving. The problem puts my safety and the safety of others at risk because the vehicle does not respond consistently when accelerating. Multiple times the car lurched or delayed when I tried to pull into traffic. A dealership inspected the vehicle and confirmed the transmission problem, but refused assistance because the TCM warranty was marked “expired,” even though this is a known DPS6 defect that affects many 2012–2016 Focus vehicles. Ford customer service also refused escalation. A warning lamp (Check Engine) appeared, and the issue progressively got worse. The problem is reproducible at any time, and the vehicle is unsafe to drive.

I wish to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in customer satisfaction program 14m02, which extended coverage for the transmission control module (tcm). The TCM module was replaced, under recall, in April 2025 and during that same visit at B & B Ford, Barnwell SC I was told that I needed to replace the Acutators and this would stop the car from shuddering during acceleration. This cost me $658.00 out of pocket. I noticed almost immediately that the car was still shuddering during acceleration and called B & B Ford back and I was told to drive it for 500 miles and then let them know if it continued. Due to an illness I did not drive the car that much but then in October 2025 I started noticing the shuttering again. I contacted B & B Ford again and they agreed to look at the car. NOW THEY ARE TELLING ME I NEED TO REPLACE THE CLUTCH/FORK SYSTEM AT A PRICE OF $3300.00 THAT I WILL HAVE TO PAY FOR. I have filed a complaint, a lot of good that will do me, with Ford. They are fully aware of systemic failures in the transmission. Safety hazard: transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair limitation of remedy: the expiration of 14m02 leaves owners like me with out of pocket expenses that are outrageous. And again I will say - FORD KNOWS ABOUT THESE ISSUES AND WILL NOT DO ANYTHING ABOUT THEM!!!!!!!!!!!!!!!! THIS IS A MANUFACTURERS DEFECT. I am requesting that an inquiry be made into this matter immediately and that Ford make a recall that covers the issues that I am having along with many other Ford Focus owners. Take responsibility for the defect in this car

2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue

The check engine light comes on; check and advise. The Ford dealer performed an EEC test, retrieved codes P1674 and P0122, tested the system, and found the wiring harness rubbing at the intake manifold. They disassembled to gain access, repaired the wiring harness at the engine, wrapped and re-routed the harness, cleaned all codes, and retested. It passed the road test and was OK, but the dealer charged me for this harness repair, and I found that this exact issue was subject to a Ford Motor Company safety recall (Recall 14S17 / NHTSA Recall 14V-495) concerning the engine wiring harness.

During acceleration there is a hesitation. With the Transmission almost like the car was put into neutral. The accelerator needs to be fluttered to get it to respond. This has happened several times pulling into traffic. This last time it happened the notice came on stating that the Transmission is over heating. Pulled over to let it cool down. I notice recalls for this problem but my car is not listed. This happens at different speeds Any help would be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Actuator motor went out. Transmission was eligible to be replaced in 2020 however due to Covid they “could not get the parts” and the vehicle became too old for replacement. The transmissions and gear boxes on this module has been plagued with failures, and Ford needs to remove the mileage and year limitations to fix them. I ended up paying over $900 and then traded the vehicle in so that I wouldn’t have to spend more on a faulty transmission.