2015 FORD FOCUS Complaints

The driver’s side door will not latch and the door cannot close. This is the same defect covered by Ford recalls 16S30 and 20S30, but my VIN was excluded. Ford CRC opened case number CXH05284452-Z8X6J1, but denied coverage. I have had to rent a vehicle while my car is unsafe to drive. This is a major safety hazard as the door can open while driving.

While sitting in my driveway my car just killed and wouldn't start again. Towed it to osseo ford and there is no compression in engine. They said the timing belt is in the oil and disintegrated and broke causing the engine to fail. I've got documentation from dealer. They have a recall on 2016.. why not 2015s? My car has 163,000 on it and its junk now because of the belt design and it being a common issue. Why does there have to be a law suit filled for ford to admit this and why only 2016 and newer.. why not all 1.0 ecoboosts with this issue. For this reason I will never buy ford again. Nor will my friends and family. Stand behind your issues ford!

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 20-30 MPH, the transmission started slipper while shifting out of 2nd gear with the message "Transmission Overheating" and the check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and a diagnostic scanner retrieved DTC: P090C and P207A. The local dealer was contacted; however, the vehicle was not diagnosed nor repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,100.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of Customer Satisfaction Program: 14M02 (Transmission Control Module (TCM). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

The contact owns a 2015 Ford Focus. The contact stated that while driving at a roundabout at 20 MPH, the "Transmission Overheating - Please Pull Over to a Safe Location" was displayed, and the contact pulled over for 30 minutes for the transmission to cool down. However, after restarting the vehicle and attempting to drive, the contact noticed that the transmission was slipping between 1st and 2nd gear. The contact proceeded to pull over and the vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the dual clutch assembly and the fuel rail pressure sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Transmission slipping. I was waiting to turn into my apartment and as I went to turn, my gear slipped where i was stuck in on coming traffic. Found out that there is a lot of ford focus having the same issue with transmission.

To Whom It May ConcernI am writing regarding the fuel system recall on my 2015 Ford Focus (VIN: [XXX] ), specifically related to Recall Number 18S32 / NHTSA Campaign Number 18V735000, which involves the canister purge valve, a required PCM software update, and inspection of the gas tank. This recall was started at a Ford dealership in Two Harbors Minnesota which I paid cash in December 2022. The problem consisted with many inconveniences in side of the road break downs. I had the recall serviced again in 2024 in Blythe CA at Ford where the purge valve was supposedly replaced, but the software update was never completed by that Ford because they claimed that the update was done in Parker AZ around 2022. The gas tank was not inspected for damage. My car is stalling in the middle of driving leaving me in grave danger since this happens on the freeway in Las Vegas, in the middle of nowhere in the desert and has done so in below zero degree in Minnesota all while I have my two small children in the car with me. This jeopardizes myself and children’s lives by stranding us in unknown places and weather elements that are harass or stalling on freeway not allowing me enough warning to get to the side of the road which could cause someone to hit my car from behind at a high rate. The full recall has not been performed. I bought this faulty car in Parker AZ which it should have never been sold with this problem jeapordizong my family’s life. The fuel tank has never been inspected either. Recent: The car keeps dying in traffic in Las Vegas traffic. I paid to have it towed to a dealership which is harassing me and not fixing the car with excuse after excuse such as the car isn’t under recall and the battery terminal needs to be cleaned. Their excuses are petty when it comes to my vehicle, continuously stalling in the middle of traffic in Las Vegas on a busy freeway due to your recall that has not been completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my car on July 25, it started jerking then it stopped reversing. My LCD dashboard stopped displaying several years ago. This affects my ability to see warning lights and my mileage.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle shuddered or hesitated while idling. Additionally, the failure also occurred while driving at various speeds. The contact stated that the transmission intermittently failed to shift as designed, and the vehicle stalled while driving. The vehicle was occasionally coasted or pushed to the side of the road, and several attempts were made to restart the vehicle. However, the failure recurred while driving at various speeds or while the vehicle was idling. The failure had become more persistent. The contact stated that on another occasion, while driving approximately 50 - 55 MPH, the vehicle went into LIMP Mode. The vehicle was towed to the residence. The “Service Vehicle Soon” and an unknown warning were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM had failed, causing the transmission to overheat, reaching over 1,000 degrees, causing damage to the shifting forks. The wiring harness was burned due to the failure. The mechanic stated that the PCM had caused damage to the forward gears. The vehicle was repaired; however, the failure persisted. The dealer was contacted and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed that the VIN was not under recall or covered under warranty. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

FORD Customer Satisfaction Program 14M02 - Transmission Control Module I purchased a 2015 Ford Focus for my son in 2021. I PAID WITH CASH. In June 2024, he moved from GA to UT for a job after he graduated college. 2 months later, his transmission went out with no notice. I paid to get the Focus towed to the Ed Kenley Ford Inc. Ford had a Customer Satisfaction Program that started in 2015. There are 7 supplements to the original issue. I called Ford to get some kind of reimbursement since they would not fix the module even though it was covered until June 30, 2025 (3 weeks ago). Ford says that there is nothing they can do since the date of June 30, 2025 has passed. I feel that this is FRAUDULENT BEHAVIOR as my son had to buy a newer vehicle to go to work. Thank you for all you do.