2014 FORD FOCUS Complaints

2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED THE TCM MALFUNCTIONED AND COULD NOT BE REPLACED. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE WARRANTY REPAIR.

Transmission service failure comes on car runs like it is going 90 miles when it's just going at 25 and the car only has 30,000 miles. The system doesn't bring any codes of what's wrong with it and it keeps on doing it. It goes away and it comes back on and acts the same way all over again

I purchased this vehicle in March, 2022 knowing it had been bought back by Ford from the original owner under the Lemon Law because of repeated issues of balky transmission performance or no drive and time out of service. I purchased this car from the second owner in Georgia. According to the Ford service documents obtained with the vehicle, several major repairs were performed. The vehicle performed well the time of purchase. I had confidence that Ford Motor Company had corrected the original defects.Now, 4 months after purchase, the transmission control module failed, resulting in a no drive/no start condition, two tow truck calls to remove the vehicle from precarious traffic situations adjacent to busy major highways. The Ford service writer indicates that while my vehicle is covered under Ford 's extended powertrain warranty as a result of the class action lawsuit concerning the DPS6 transmission, the current TCM replacement parts backlog is 45,000, with vehicles out of service sitting at my dealer since February, 2022. There is no question that Ford dodged the bullet by skillfully avoid a full recall to replace these failed DPS6 transmissions. What good is an extended warranty if no replacement parts are available??

Bought this car in May 2022. After about 2 weeks the car was slipping gears and would not reverse in some cases. Had it diagnosed by the Ford dealership and was told it needed a new TCM. After a few months we managed to get the part ourselves and replace it. Now the car is shifting roughly and says complete transmission failure but will still drive. I cannot believe Ford didn't recall the part, but rather issued an extended warranty on a part that is otherwise impossible to get ahold of.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to local dealer and had the recall repair completed. The contact stated that two years after the recall repair, while driving at an undisclosed speed speed, the vehicle independently shifted into neutral(N). The contact stated that the transmission was hot and a message to “Pull Over” was displayed. The contact was able to park on the side of the road for 15 minutes and then continued driving to her destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch plates and an unknown sensor to be replaced. The vehicle was repaired but experience the failure two years after the second repair. The contact took the vehicle a third time to the local dealer, where it was diagnosed with needing the sensor to be reset. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing an unknown sensor replaced. The vehicle was repaired but continued to experience the failure 15-minutes after the repair. The contact continued to drive to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

The transmission shakes violently at take off and while driving it accelerates and acts as if the transmission is slipping. It has gotten worse since I bought it. The shimmy at start up was brought to the attention of the dealership at the time of purchase but I was told there was nothing wrong it was just a common thing with this transmission. The message center says Transmission fault and the dealer says it is a covered problem TCM but the part is not available due to being back ordered. It has been parked fir 5 weeks and have been told to expect a year before the part is available

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, after coming to a stop, the vehicle started jerking and sputtering. The contact stated that she thought the vehicle was going to lose motive power however, the vehicle remained running. The contact stated that no warning lights were illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact stated that the vehicle had been repaired under an unknown recall 2 years ago for the fuel injection or fuel tank. The contact stated that recently while driving, the check engine warning light illuminated and the vehicle was sputtering. The contact stated that she had to depress the accelerator pedal for the vehicle to remain running. The vehicle was taken to an Auto Zone to be diagnosed. The DTC reading stated power train system and reprogram transmission control module. The Auto Zone employee advised her to contact a Ford dealer. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

On June 27,2022 I was running errands w my car. After filling the tank w fuel my car would not go into gear! I had a hard time getting it to go into drive then it finally started to move. The car was shaking and shuttering when I tried to Accelerate. The car would not shift gears and was reved very high. It would start to drive then it wouldn’t kick into gear and was jerking all over the road. I was able to get home and call a Ford dealership. The service department said that it was probably the transmission however they couldn’t diagnose it until the end of August! I started googling issues w ford 2014 transmission which is when I found out about the class action lawsuit and issues with the faulty transmission. Apparently Ford had installed these transmission knowing that they were faulty and could cause issues while driving. Rather than issuing a recall and noticing customers of these hazardous issues they instead extended the warranty to 10 years or 100,000 miles. My cars vin number is part of the cars that were installed w faulty transmissions however Ford has so many service issues my car cannot be diagnosed for at least a month and I was told that the part is on back order and will take several months to replace. I am now making payments on a car that will be out of commission for months. Had ford issued a recall I would have been able to replace this part before this issues happened and would not have lost control of the car while driving! Ford did not notify me of the issue and even when I called to explain what was going on the did not tell me of the lawsuit or the extended warranty. Had I not been off that day and running errand around the neighborhood I typically drive the highway 40+ miles to work. If I would have lost control of the car on the highway rather than a side street I would have almost certainly had an accident and possibly lost my life !

The "automatic" transmission jerks you forward as it switches gears. Makes the car slow down rapidly and jerks itself into gear which could cause a driver behind to rear end you. If this were to happen on the freeway, a major accident could occur. Problems diagnosed by transmission shop is actuator motors needing replacement along with the TCM. No one with any official capacity has inspected the car but this can be accomplished. An engine light came on after the transmission failed. Just purchased this car on April 5, 2022. Within one week of purchase this problem began. This car is available for inspection upon request.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Over the years, the contact had taken the vehicle to the dealer for multiple repairs; however, the failure persisted. The contact was informed that the transmission control module was the cause of the failure. The dealer then informed her that parts were on back order and that due to a limited amount of parts available, the transmission control module might never become available. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was unknown.