2001 FORD FOCUS Complaints

2001 FOCUS FUEL PUMP FAILED. *TS THE FUEL PUMP FAILED WHILE THE VEHICLE WAS BEING DRIVEN AND HAD TO BE TOWED TO THE DEALER. THE SERVICE DEPT MANAGER SHARED A RECALL WITH THE CONSUMER WHICH WAS GIVEN TO THEM JAN 2004 REGARDING A RECALL OF THE FUEL PUMP. THE CONSUMER NEVER RECEIVED THAT RECALL NOTICE. THE DEALER REPLACED THE FUEL PUMP FREE OF CHARGE. THE CONSUMER REQUESTED REIMBURSEMENT. *NM

2001 FORD FOCUS WAGON SE: [XXX] INTERMITTENT PROBLEM: REAR HATCH OPENS WHEN CAR IS STARTED. REAR HATCH CANNOT BE CLOSED WHEN CAR IS RUNNING. WHEN I JIGGLE THE WIRING HARNESS AT THE TOP OF THE HATCH, I HEAR CRACKLING NOISES. EVENTUALLY, AFTER JIGGLING THE HARNESS, I CAN GET THE PROBLEM TO GO AWAY. I ALSO HAD THE FUSE BLOW FOR THE REAR LIGHTS A WHILE BACK, BUT REPLACED IT WITH NO FURTHER PROBLEMS, THINKING NOTHING OF IT. NHTSA CAMPAIGN ID 00V411000 ADDRESSES A PROBLEM WITH THE DECK LID WIRING HARNESS SHORTING OUT WHERE IT BENDS, AND DEVELOPING BROKEN WIRES. LOSS OF TAIL LAMPS IS ONE OF THE CONSEQUENCES. I BELIEVE THE HATCH OPENING IS A RELATED PROBLEM TOO, ALTHOUGH THE RECALL DOES NOT SPECIFICALLY MENTION IT. THIS RECALL IS FOR YEAR 2000 FOCUS WAGONS. MINE IS A 2001, BUT ITS MANUFACTURE DATE IS 2000. FORD CUSTOMER SERVICE REFUSES TO DO ANYTHING FOR ME, SAYING THAT THE VIN IS NOT COVERED UNDER THE RECALL. MEANWHILE, I AM DRIVING AROUND WITH THIS ELECTRICAL ISSUE. YOU WOULD THINK THAT FORD WOULD TREAT CUSTOMERS BETTER, RATHER THAN JUST SAYING THEY DO ON THEIR COMMERCIALS. I HAVE NEVER HAD THEIR CUSTOMER SERVICE SAY "YES" TO ANY OF MY ISSUES. THEY JUST RECORD THE COMPLAINT AND HAPPILY ASK IF THERE'S ANYTHING ELSE THEY CAN "DO" FOR ME. THEY ALSO SAY THAT EVEN IF THE CAR WERE COVERED, ITS MILEAGE IS TOO HIGH. IS THERE A MILEAGE LIMIT ON THIS RECALL? I DIDN'T SEE IT. PLEASE SEE IF YOU CAN GET THESE SLIGHTLY-LATER-MANUFACTURED FOCUS WAGONS ADDED TO THE RECALL. THANK YOU FOR YOU HELP! *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

IGNITION KEY DIFFICULT TO INSERT THEN IGNITION MECHANISM AND STEERING WHEEL LOCKED. *JB

I WAS DRIVING MY 2001 FORD FOCUS I JUST BOUGHT FROM AN INDEPENDENT DEALER AND 3 OR 4 DAYS LATER THE ENGINE STARTED STALLING OUT OF THE BLUE. I DIDN'T THINK ANYTHING OF IT UNTIL MY ENGINE LIGHT CAME ON WHILE DRIVING. I GOT IT TESTED AND IT SAID CYLINDER 2 MISFIRE. I GOT THE SPARK PLUGS AND WIRES CHANGED AND IT DIDN'T DO IT ANYMORE. THEN A WEEK LATER IT STARTED DOING IT AGAIN. THIS TIME WITH MY WIFE DRIVING THE KIDS TO A DOCTOR APPT. EVERYTHING SEEMS TO BE OK WITH THE CAR EXCEPT THE STALLING. WHEN I TURN THE AC ON THE STALLING SEEMS WORSE. I HAVE HAD THE CAR FOR 4 MONTHS AND HAVE TRIED EVERYTHING I CAN TO GET THE PROBLEM FIXED. BUT, NO ONE CAN SEEM TO FIGURE IT OUT. THERE HAVE BEEN A LOT OF CLOSE CALLS WITH ACCIDENTS. *NM

DT*: THE CONTACT STATED WHILE DRIVING 65MPH UPHILL, THE VEHICLE HESITATED AND OPERATED AT A REDUCED SPEED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE DEALERSHIP DETERMINED THE FUEL DELIVERY MODULE WAS BLOCKING THE FLOW OF FUEL TO THE ENGINE. THERE IS A NHTSA RECALL, # 03V482000, REGARDING THE FUEL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED THREE OF THE DOORS ON THE VEHICLE WILL NOT OPEN AND THE DRIVER DOOR WILL NOT STAY CLOSED. THE DEALERSHIP HAS BEEN ALERTED.

2001 FORD FOCUS - 23,000 MILES. ENGINE STALLS WITHOUT WARNING. I HAVE TAKEN THE VEHICLE TO 4 DIFFERENT MECHANICS AND THE PROBLEM IS NOT LOCATED. *JB

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE A NOISE IS HEARD COMING FROM THE PASSENGER'S REAR WHEEL, THE WHEEL ALSO STARTED WOBBLING. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO DETERMINE WHAT THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.

DT*: THE CONTACT STATED THE DEALER DETERMINED THE WIRE JACKETS ON THE WIRE HARNESS AT THE DECK LID, WORE AWAY AND RESULTED IN AN ELECTRICAL SHORT. IN ADDITION, THE LICENSE PLATE LIGHT BRACKET WITHIN THE DECK LID ALSO SHORTED OUT, DUE TO THE WIRES BEING BURNED. THERE IS AN NHTSA RECALL, # 00V411000 REGARDING THE ELECTRICAL SYSTEM/WIRING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

WHEN I TRIED TO START MY FORD FOCUS 2001 ZX3 CAR AFTER LEAVING THE POST OFFICE, THE KEY WOULD NOT TURN IN THE IGNITION. I EVENTUALLY FOUND A LOCKSMITH WHO REPLACED THE IGNITION LOCK KEY CYLINDER AT A COST TO ME OF $189.00. WHEN I CALLED FORD MOTOR CO. THEY HAD NO RECORD OF RECALLS FOR THIS PROBLEM BUT AFTER SEARCHING ONLINE I FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THE SAME RESPONSE FROM FORD. I FEEL THAT AN INVESTIGATION SHOULD BE OPENED INTO THIS WITH ACTION ALONG THE LINES OF CUSTOMER REIMBURSEMENT FOR OUT OF POCKET EXPENSES TO US. THIS IS AND HAS BEEN AN ONGOING PROBLEM WITH FORD FOCUS CARS. EVEN THE LOCKSMITH WAS AWARE OF THIS PROBLEM. FORD'S RESPONSE IS NO RESPONSE AND NOT AN ACCEPTABLE ONE. THANK YOU. *NM