2012 FORD FOCUS Complaints

MY 16-YEAR-OLD DAUGHTER WAS DRIVING THE VEHICLE WHEN IT LOST ALL POWER STEERING. FORTUNATELY, SHE WAS NOT MOVING AT A HIGH RATE OF SPEED AND WAS ABLE TO DRIVE THE CAR HOME. THE MECHANIC SAID THAT THE STEERING SYSTEM HAD COMPLETELY FAILED AND THE COST TO REPAIR IT WOULD BE $2,500. HE SAID THERE ARE NUMEROUS COMPLAINTS ABOUT FORD'S ELECTRIC RACK AND PINION STEERING SYSTEM, HOWEVER THEY REFUSE TO TAKE RESPONSIBILITY. I CALLED FORD'S CUSTOMER SERVICE, AND EVEN THOUGH THEY WERE AWARE OF THE ISSUES WITH THE ELECTRIC STEERING SYSTEM, THEY WOULD NOT COVER THE REPAIR. I HAVE OWNED 5 FORD EXPLORERS AND 1 FORD CAR, BUT THEY COULD NOT CARE LESS. I WILL NEVER BUY A FORD AGAIN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT SHIFTED INTO NEUTRAL THEN PARK AND THE VEHICLE STARTED. THE CONTACT ALSO STATED THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF FRESNO (195 E. AUTO CENTER DR, FRESNO, CA 93710) AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

WHEN ATTEMPTING TO START THE CAR FOR WORK THE CAR STATED SYSTEM MALFUNCTION AND OIL CHANGE REQUIRED THEN LOCKED UP THE STEERING WHEEL. I THOUGHT MAYBE TURN IT OFF AND TURN IT BACK ON AGAIN SINCE WE GOT THE OIL CHANGED 2 WEEKS AGO, STILL POPPED UP ERRORS LIKE STEERING ASSIST FAIL. BEFORE THIS THE CAR STARTED HAVING SOME DELAYED SHIFTS, SHAKY AT LOWER SPEEDS ALONG WITH OTHER TRANSMISSION ERRORS. NOT SURE IF THEY ARE RELATED BUT EITHER WAY MY CAR IS OUT OF COMMISSION UNTIL ABLE TO BE TOWED AND SERVICED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT 2 SOLENOIDS, VALVE COVER AND RF SWAY LINK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

AS I WAS DRIVING THE CAR IT STALLED AND WOULD NOT RESTART. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME IT HAPPENED I WAS DRIVING DOWN MY DRIVE WAY AND IT STALLED. IT WOULD NOT START AND IT SAT IN MY DRIVEWAY FOR SEVERAL DAYS. I FINALLY GOT IT TO THE FORD DEALERSHIP. THEY SAID THAT NOTHING WAS WRONG WITH THE CAR.

DRIVING MY CAR A LIGHT CAME ON AND I HAD NO POWER STEERING. IT WAS SO DANGEROUS TO BE ABLE TO PULL OVER. COME TO FIND OUT THERE HAS BEEN NUMEROUS SERVICE BULLETINS ON THIS. I HAS NO CHOICE BUT TO GET RACK AND PINION FIXED AT THE COST OF $1495. PLEASE DO A RECALL THIS IS VERY DANGEROUS. I HAD MY DISABLE SON IN THE CAR AT 45 PER HOUR,WHEN THE STEERING WENT PLEASE

STEERING ISN'T WORKING. I SEE THAT FUSION HAS RECALL BUT CAN'T FIND ONE FOR FOCUS. THIS CAR HAS HAD SO MANY ISSUES AND RECALLS. THIS STEERING ISSUE SEEMS TO BE A PROBLEM AND SHOULD BE ON RECALL TOO.

TRASMISSION MAL FUNCTION RUIN THE CLUTCH! THEY DON'T WANT TO PAY ME FOR THE REPAIR AND IS A COLLATERAL DAMAGE

THIS IS GETTING OUT OF CONTROL HOW FORD CAN SELL CARS WITH FAULTS AND BAD PARTS AND GET AWAY WITH IT LIKE THE TRANSMISSION ISSUE AND THE ISSUE WITH THE STEERING FAULT THAT HAS THE CUSTOMER FORK OUT OVER 2 GRAND BECAUSE ITS ALL ONE UNIT BUT THEY DID A RECALL ON THE FUSION AND A FEW OTHERS SOMETHING TELLS ME THEY ALSO KNOW ABOUT THE FOCUS MINE IS A 2012 LESS THEN 70 K ON THE CAR AND HAVE HAD IN THE DEALERSHIP SEVERAL TIMES FOR BOTH ISSUES AND THEY SAY NOTHING IS WRONG WE DID A SOFTWARE FLASH MY GUESS THEY DIDN'T EVEN DO THAT ..SOMEONE NEEDS TO STEP UP AND FORCE A RECALL ON THE FOCUS I'M HAVING THE CODE COME UP EVERYDAY JUST MATTER OF TIME BEFORE I GET IN A WRECK OVER THE STEERING THIS HAS HAPPENED IN MOTION TWICE AND EVERYDAY PARKED BEFORE STARTING IT TAKES SEVERAL TIMES TURNING THE KEY OFF AND ON BEFORE FAULT GOES AWAY IN THE DASH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO OPERATE PROPERLY AS THE VEHICLE DOWNSHIFTED INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSTY ECK FORD, INC. (7310 E KELLOGG DR, WICHITA, KS 67207) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE TRANSMISSION MODULE FAILED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER 4 OR 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.