2012 FORD FOCUS Complaints

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE WAS PREVIOUSLY TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL. WHILE THE VEHICLE WAS BEING REPAIRED, SHE WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE MODEL YEAR VEHICLE HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK FORWARD WITHOUT WARNING. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.

I TURNED ON THE CAR (STATIONARY) IN MY PARKING LOT AND A WARNING LIGHT CAME UP ON DISPLAY STATING "STEERING ASSIST FAULT - SERVICE REQUIRED." THE STEERING WHEEL WAS DIFFICULT TO MOVE WITH CAR UNDER 5 MPH. I TURNED OFF THE CAR AND TRIED AGAIN. THE WARNING LIGHT IMMEDIATELY CAME ON AGAIN AND SAME ISSUE WAS OBSERVED. THE CAR IS CURRENTLY INOPERABLE AS IT CAN NOT BE SAFELY MOVED FROM A SMALL PARKING SPOT.

REAR PASSENGER SIDE SEAT BELT DOES NOT RETRACT PROPERLY. THE SEAT BELT HAS BARELY BEEN USED OVER THE LIFE OF THE VEHICLE, SO THIS IS NOT A WEAR ISSUE. TOOK VEHICLE TO FORD DEALER IN WASHINGTON, MO, AND THEY STATED THE SEAT BELT MECHANISM WOULD NEED TO BE REPLACED--COST WAS ABOUT $500. TOO MUCH FOR A SEAT BELT THAT BARELY GETS USED.

WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW

I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY

TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?

AFTER RE-FUELING, CAR BEGAN TO MOVE, THEN STOPPED MOVING WHILE ENGINE WAS RUNNING JUST FINE. AFTER RESTARTING ENGINE 2-3 TIMES, CAR MOVED SLOWLY(<5MPH) DESPITE ATTEMPTS TO ACCELERATE. THE FIRST OCCURRENCE: AFTER LEAVING IT PARKED OVERNIGHT, CAR WORKED FINE. SECOND OCCURRENCE: I DROVE THE CAR (<5MPH) OUT OF PARKING LOT, ACROSS A CITY STREET TO FORD DEALER. BOTH TIMES, THE CAR WOULD NOT ACCELERATE AT ALL.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF DUNN BENSON (1700 W. CUMBERLAND ST, DUNN, NC 28334), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (PSCM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN.