2014 FORD FOCUS Complaints

The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stationary position, the vehicle would jump, vibrate, and shudder and would not immediately properly accelerate. In addition, the check engine light would illuminate as the failure occurred. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The clutch was replaced but the failure reoccurred. The contact indicated that the clutch had been replaced on four separate occasions. The manufacturer was notified of the recent failures but no assistance was offered. The failure mileage was 50,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic but was not diagnosed nor repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission slipped from drive into neutral with the check engine warning light illuminated. The contact veered to the side of the road and restarted the vehicle. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the used car dealer it was purchased from. The vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. The vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. Additionally, transmission software needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 99,486.

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle started to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle. The contact stated she had to park and restart the vehicle several times before reaching her residence. The contact called several local dealers and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

One day as I was driving and sitting at a red light, that then turned green I was pushing on the gas but the car would not move. I placed my foot back onto the break put the car in park and then put it back in drive. The car then did pull off but very fast and kind of out of control. I felt like my safety was absolutely at risk because it continued to do this my entire way home stopping myself in traffic and jerking as I am driving. We did take the car to a shop which is where they told us it can be an electric problem somewhere in the transmission. At the time we couldn’t not afford to get any work done on the car. No the car hasn’t been inspected by the manufacturer or police or insurance. No warning lamps were on prior to these problems. The check engine light came on about 2-3 days later.

Improper shifting and loss of power while accelerating. Shuddering at take offs. Feels unsafe.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE EXPERIENCED MANY TRANSMISSION ISSUES AS WELL AS OTHER RECALL ISSUES. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE INCONVIENCES AND NOT HAVING THE REPAIR RESOLVED.

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was taken in for a routine oil change and the contact was informed that a transmission flush and spark plug replacement was needed. The contact stated a week later the vehicle was taken back to the dealer for the transmission flush and spark plug replacement. The contact stated that while at the dealer the vehicle failed to shift to second gear, fifth gear, and reverse. The contact stated that the dealer informed her that the vehicle needed to be diagnosed. The contact stated she inquired about a clutch recall which the vehicle was previously repaired for in 2015. The dealer stated that they needed to contact the manufacturer for approval of repairs under a recall for the clutch and TCM. The manufacturer was notified of the failure and contacted the dealer to submit the correct paperwork. The vehicle was not repaired. The failure mileage was 93,503.

The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond, started jerking, and the transmission was slipping. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch and the transmission sensor system had failed. The vehicle was repaired; however, the failure reoccurred several times while driving at various speeds. The vehicle was taken back to the same dealer seven more times. The dealer replaced the transmission clutch and the transmission sensor system; however, the failure persisted. The vehicle was taken back to the dealer who provided the same diagnostic result and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 14,000.

The original shudder issue was noted in 12/13/2017 about a shudder happening when stopping and then trying to accelerate and it occurred periodically over the past year. The shuddering continued to get worse and at (79058 miles) I was told that the clutch could be replaced for $3000.00, and nothing was covered under any warranty. Even though continued complaints about this model to Ford On 8/27/2018 the shutter was determined to be related to the recall module 955442 causing shift issues (86575 miles). I was advised to watch nothing else stated. Still issues. It was then determined that the clutch assembly would need to be replaced. Claim number through Ford stated they would pay for the parts and I would have to pay the labor. No one at this time stated that there was a Ford DPS6 Powershift Transmission Settlement that gave options to deal with this vehicle. Not even when getting the CAS#. This was to cover all 2012-2016 Ford Focus Vehicles. The clutch was replaced on 4/11/2019 (91195 miles) and then again replaced on 7/30/2019 (100,379 miles) A 2nd clutch assembly was put in because there were issues from the 4/11/2019 clutch assembly parts put in. Now on March 21, 2022 (176,000 miles) the vehicle again in in the shop for a 3rd time stating the clutch will need to be replaced. Engine light came on relating to the DPS6 clutch again. Unable to drive had to be towed. This will be the 3rd time the clutch is replaced and is getting just over 75000 miles again where the clutch gives out and the car shutters while accelerating. The original clutch was to be covered to 100,000 miles and was not covered and now again Ford is stating it won’t be covered again. And that yes this is a DPS6 Transmission and that they will need to replace the shift fork and the clutch. This is a vehicle hazard because the clutches are not making the original 100,000 at any time for these models 2012 - 2016. Even when the clutch is replaced again the parts don't last.