2012 FORD FOCUS Complaints

MY WIFE BOUGHT THIS VEHICLE IN JUNE 2020, SHE HAS BEEN HAVING FUEL SYSTEM ENGINE LIGHT CODES COMING ON P0456 AND P1450 L KNOW THERE WAS A RECALL IN RELATION TO THIS AND L UNDERSTAND THE PREVIOUS VEHICLE OWNER HAD THE RECALL DONE ON JUNE 14, 2019 A YEAR AGO, I CALLED FORD CUSTOMER CARE AND THEY ARE NOT WILLING TO TAKE CARE OF IT, IT IS NOT NORMAL TO HAVE THE ISSUE COME BACK AFTER ONE YEAR FROM TAKING CARE OF IT. I AM ASKING THE NHTSA TO ASSIST ON THIS. THANK YOU

DURING NORMAL DRIVING CONDITIONS IN THE CITY I LIVE IN, MY POWER STEERING SUDDENLY WENT OUT. AT FIRST I THOUGHT THAT MY ENGINE HAD STALLED, BUT THEN I REALIZED THE MOTOR WAS STILL ON. MY FORD FOCUS SUDDENLY LOST IT POWER STEERING FUNCTION WHILE I WAS DRIVING IT. (VERY SCARY) AN ENGINE WARNING LIGHT WAS DISPLAYING (STEERING ASSIST). I DROVE HOME TO SEE IF I COULD READ UP IN THE INTERNET TO SEE IF I COULD SELF DIAGNOSIS THE PROBLEM. SOME VIDEO INDICATED IT WAS A FUSE. (OTHERS INDICATED COMMON PROBLEM WITH THIS VEHICLE) I CHECKED MY FUSES IN RELATIONSHIP TO THE STEERING. THERE ARE OKAY. I TOOK MY VEHICLE TO A CERTIFIED AUTO MECHANIC SHOP TO SEE IF THEY CAN HELP ME. THEY COULD NOT, IN FACT THEY WERE CAUGHT AT SURPRISE THAT THIS WAS A NON-FLUID STEERING SYSTEM.(NO OIL REQUIRED) THEY RECOMMENDED I GO TO ANOTHER SHOP, BUT THE RESULTS WERE THE SAME. THE DIAGNOSIS IS REPLACE THE ENTIRE RACK & PINION SYSTEM. ACCORDING TO THE INTERNET THIS IS A COMMON ISSUE WITH FORD FOCUS AND FORD FUSION AS WELL AS LINCOLN'S. IF THIS IS IN FACT AN ISSUE WITH FORD VEHICLES PLEASE CONSIDER A RECALL FOR THIS PROBLEM. I CAN NOT PROVIDE ANY PHOTOS BECAUSE THE ISSUE IS INTERNAL, UNDER THE VEHICLE.

THE CAR USES TWO PART LUGS THAT SWELL AND DEGRADE OVER TIME, AND SOME POINT, CANNOT BE USED TO HOLD ON A WHEEL THAT HAS BEEN REMOVED. THAT CAN BE A HAZARD, FOR EXAMPLE, IF A PERSON NEEDS TO REPLACE A FLAT TIRE ON A HIGHWAY AND THEN CANNOT REATTACH THE LUG NUTS. I RECENTLY HAD TO REPLACE THE LUG NUTS FOR SAFETY REASONS, AND WHILE I COULD FIND ONES THAT FIT THE POST THEY SCREW ON TO, THEY WERE NOR WIDE ENOUGH TO HOLD THE WHEEL COVER.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION MALFUNCTION AND TRANSMISSION NOT IN PARK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED WARNING LIGHTS INCLUDING THE SEAT BELT, TIRE AIR PRESSURE AND ABS WARNING LIGHTS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 65,000.

THE DOOR LATCH SUDDENLY STOPED WORKING, PRIOR INVESTIGATION SHOWED THAT THE SPRING INSIDE WENT BUSTED SINCE THE CABLE WAS ATTACHED TO THE MECHANISM AND IT DIDN'T RESPOND AS IT WOULD NORMALLY DO. THIS HAPPENED WHEN I ARRIVED AT MY APARTMENT AFTER WORKING JUST FINE DURING THE TRIP FROM MY HOMETOWN.

FIRST OFF, WHEN ACCELERATING, EVEN AFTER THE TRANSMISSION RECALLS WERE "FIXED", WE STILL HAVE VERY BAD JERKING AND SHUDDERING WHEN ACCELERATING. SOMETIMES IT SOUNDS LIKE A GRINDING SOUND. SECONDLY, THERE IS A CLANKING SOUND THAT HAPPENS WHEN WE DRIVE OVER VERY SMALL BUMPS. IT SOUNDS LIKE METAL HITTING METAL IN THE BACK OF THE CAR. THERE IS NOTHING IN THE TRUNK THAT COULD BE MAKING THAT NOISE, AND IS HEARD OUTSIDE OF THE CAR ALSO. PROBLEM CANNOT BE LOCATED BY MECHANICS OR MYSELF.

TOOK CAR TO CAPITAL FORD DEALER IN CHARLOTTE, NC ON 4/29/20 BECAUSE IT KEPT SHUTTING OFF WHILE IN MOTION. FORD DEALER SAID THE CAR HAD A FAULTY TRANSMISSION AND NEEDED TO BE REPLACED. THEY TOLD ME THAT FORD MANUFACTURERS PUT A 6 SPEED MANUAL TRANSMISSION IN AN AUTOMATIC STRAIGHT DRIVE AND THERES A CLASS ACTION LAWSUIT WITH OVER 2 MILLION CARS. AS A RESULT FORD STOPPED PRODUCING THE FOCUS AND FIESTAS. FORD DEALER STATED THEY COULD REPLACE THE TRANSMISSION FOR $3900, BUT IT WOULD BE PER SPECS (OEM) AND THE CLUTCH WOULD ULTIMATELY BURN OUT ON THE NEW ONE TOO. NOW WE ARE WITHOUT A VEHICLE THAT WE PAID 11K FOR. ADDITIONALLY, WE HAVE BEEN TO TWO FORD DEALERSHIPS REGARDING A RECALL FOR OUR DOOR LATCHES FOR OVER A YEAR. NEITHER IS INTERESTED IN DOING RECALL WORK BECAUSE "THEY DONT MAKE ANY MONEY OFF IT"

CHECK ENGINE LIGHT IS ON - DIAGNOSED AS TRANSMISSION CONTROL MODULE IS BAD AND NEEDS TO BE REPLACED; HOWEVER, THE CODE (P0908) IS NOT PART OF THE EXTENDED WARRANTY. THE VEHICLE IS SHOWING ALL SYMPTOMS/BEHAVIOR WHICH IF THE CODE WAS P0606, REPLACEMENT WOULD BE COVERED. IF THE TCM IS BAD, IT'S BAD AND FORD SHOULD OFFER CONSIDERATION - CURRENTLY, THE VEHICLE IS NOT SAFE TO DRIVE!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT POWER STEERING MODULE NEEDED TO BE REPLACED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,091.

POWER STEERING LOCKED UP WHILE DRIVING. WAS GOING ABOUT 45MPH WHEN IT INITIALLY HAPPENED. LUCKILY WAS ONLY A SHORT DISTANCE FROM HOME WHEN THIS OCCURRED. NO DAMAGE TO CAR OR INJURY RESULTED FROM THIS INCIDENT.