2012 FORD FOCUS Complaints

View complaints related to 2012 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,670 complaints submitted for the 2012 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD FOCUS
    - PARKERSBURG, WV

    I HAD JUST PUT THE CAR INTO REVERSE AND THE STEERING ASSIST CAME UP AS A MALFUNCTION AND THE CAR WOULD NOT MOVE AND THE STEERING WHEEL WOULD NOT MOVE. THROUGH AN INTERNET SEARCH I HAVE FOUND THIS A MAJOR SAFETY ISSUE WITH VERY HIGH REPAIR COSTS THAT NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - MARICOPA, AZ

    MY CAR JERKS AND SHIFTS HARD IN GEARS IN REVERSE IT PULSATES TOOK TO THE DEALER AND THEY SAID IT WAS THE CLUTCH ALTHOUGH THE DEALERSHIPS STATES THAT IT IS A RECALL BUT MY CAR DONT FALL UNDER IT CAUSE I HAVE 123K MILES. I JUST GOT THE CAR LOOKED UP THE RECALL AND ON SOME FORD WEBSITE IT SAY EXTENDED WARRANTY UNTIL 150K

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - KENNEWICK, WA

    WIRES IN THE TRUNK COMPLETELY BROKEN. SYMPTOMS: TRUNK WON'T UNLATCH, RENDERS THE TRUNK USELESS. MY LICENSE PLATE LIGHT FLICKERS. ALSO, I HAVE TO MANUALLY TURN OFF MY PARKING LIGHTS. THEY SHOULD TURN OFF ONCE LOCKING MY DOORS WITH MY KEY FOB, BUT THEY REMAIN ON, SO I TURN THEM OFF MANUALLY OTHERWISE THEY'LL STAY ON THIS DRAINING MY BATTERY. EACH TIME I TURN ON THE CAR, AS SOON AS I SHIFT INTO DRIVE/REVERSE, THE CAR BEGINS TO BEEP AT ME AND THE DASH LIGHTS UP SAYING 'LUGGAGE COMPARTMENT LID OPEN' WHICH IS VERY DISTRACTING. THIS HAPPENS EVERY TIME I TURN THE ENGINE ON AFTER SHIFTING INTO GEAR. AFTER RESEARCHING MY PROBLEM, I'VE FOUND THAT MANY OTHER DRIVERS WITH SIMILAR YEARS OF FORD FOCUS HAVE HAD THE SAME ISSUE. AFTER I FIXED THE WIRES MYSELF, ALL OF THESE SYMPTOMS WENT AWAY. I'M SURPRISED HOW MANY ISSUES THOSE BROKEN WIRES HAVE CAUSED.

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - SAN ANTONIO, TX

    THE DOOR LATCH WILL NOT COME OUT OF THE UNLOCKED POSITION AND WILL LEAVE THE DRIVER SIDE DOOR OPEN WITH NO WAY OF CLOSING

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - PEARL RIVER, NY

    [XXX] IS MY NAME. THIS ABOUT MY 2012 FORD FOCUS WHICH I BOUGHT IN 2014 WITH 27000 MILES. IN JULY 2020 IT HAS ABOUT 65000 MILES. IT HAS BEEN USED FOR LOCAL DRIVING, NOT FOR COMMUTING. AFTER I DROVE IT SEVERAL THOUSANDS OF MILES I DISCOVERED THAT THERE WAS A LEAK IN THE ROOF ABOVE THE DRIVER'S SHOULDER AND HEAD AS WELL AS OVER THE DRIVER'S FRONT SIDE WINDOW. THE LEAK WOULD OCCUR ONLY AFTER HEAVY SUSTAINED RAIN DOWN POURS. I THOUGHT THAT THE SUNROOF HAD SOMEHOW OWNED BUT I COULD NO SEE ANY OPENING AT ANY TIME. AFTER SEVERAL LEAKS OCCURRED DURING HEAVY RAINS I TOOK THE CAR TO THE DEALER. THEY GAVE ME AN APPOINTMENT ON A MONDAY IN THE MIDDLE OF THE MONTH WHEN THE WATER MAN COMES! I TOLD THEM THE PROBLEM AND ASKED WHAT I SHOULD DO. THE SERVICE BOSS TOLD ME TO PARK IT IN A GARAGE THE BILL WAS 264 DOLLARS. I WAS NOT HAPPY. THEY HAD TO CLEAN A PASSAGEWAY FROM THE CAR ROOF AND WINDOWS THAT PASSES THROUGH THE DOOR AND FRONT BODY TO THE PAVEMENT. IT TAKES A WHILE TO GET CLOGGED AGAIN AND IT IS TIME FOR THE WATERMAN. IT NOT NECESSARY TO HAVE A SUNROOF FOR THIS LEAK TO OCCUR. IK THINK THAT THIS SITUATION IN THE 2012 FORD FOCUS IS COMMON AND SHOULD BE CONSIDERED AS A RECALL ISSUE. IS THERE ANY WAY THAT NHTSA WOULD PURSUE SUCH AN ACTION. THE LEAKING OCCURS WHEN IT IS RAINING VERY HEAVILY. IT HAS OCCURRED WHILE THE CAR IS PARKED WHEN I HAVE DRIVEN WHILE IT RAINED. THE WATER WOULD DRIP ON MY LEFT SIDE AND LEG, OCCASIONALLY ON MY HEAD.SINCE 08/15/2016 AND ONGOING IN HEAVY RAIN WHILE THE CAR IS PARKED AND WHILE I AM DRIVING IF IT RAINS HEAVILY. THERE WAS EVIDENCE IN THE CAR INSIDES THAT THE LEAKAGES HAD OCCURRED BEFORE I BOUGHT THE CAR FROM THE FORD DEALER IN NANUET, NY. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - MIDLAND, MI

    2012 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE RECALL REPAIRS. *LD *JS

    Source: CONSUMER LETTER
  • 2012 FORD FOCUS
    - WILMINGTON, DE

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF; RESTARTED AND DRIVEN TO HIS DESTINATION. THE FAILURE RECURRED TWICE AT START-UP. THE VEHICLE WAS TAKEN TO MURPHY FORD LOCATED AT 3310 TOWNSHIP LINE RD, CHESTER, PA 19013, (610) 494-8800, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,277.*DT*LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - DESOTO, MO

    WHILE MOVING IF YOU TURN ON THE WINDSHIELDS WIPER FLUID AND THE WINDOWS ARE DOWN THAT FLUID FLOWS INTO THE WINDOW AND CAN SOMETIMES SPLASH I YOUR FACE

    Source: NHTSA WEB SITE
  • 2012 FORD FOCUS
    - LACEY'S SPRING, AL

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENT OF DRIVER INPUT. ADDITIONALLY, ON SEVERAL OCCASIONS DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD LOCATED AT 2500 JORDAN LN NW, HUNTSVILLE, AL 35810, WHERE THE WINDSHIELD WIPERS WERE REPLACED UNDER WARRANTY. THE FAILURE RECURRED SEVEN MONTHS LATER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FOCUS
    - FLORENCE, KY

    ENTIRE POWER STEERING CONTROL MODULE NEEDS TO BE REPLACED. I'VE LOST POWER STEERING MULTIPLE TIMES ALMOST CAUSING A COLLISION AND NOW CANNOT CUT THE WHEEL TO THE RIGHT WITH LOSING POWER STEERING.

    Source: NHTSA WEB SITE